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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

736

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
563
4
150
3
13
2
6
1
4

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Showing all 38 refinance loan reviews

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5 out of 5 Stars
Would Recommend

This is our second home loan through Veterans United and both loan processes have been a great experience. We will definitely be reaching out to them for our next home purchase.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

All I can say is my experience with Veterans United has been great from when I initially bought my home to when I recently refinanced. They were the only ones who would approve a home loan for me after I got divorced and I’m grateful for that. They make the process so easy and are always available if you have any questions or concerns. I’m lucky to have found them!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team at Veterans United went above & beyond to help me get the best possible mortgage when I bought my home in 2018. Then they exceeded my highest hopes with a re-finance in 2020. They work HARD to maximize mortgage benefits for Veterans. Chad & Ryan in Austin are exceptional humans. I cannot recommend Veterans United more highly.
- Col., USA, Retired

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I will be back when I trade up to another home in a few years

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I appreciate that Chad and his team don't call me every time there is a small rate drop. They didn't try to sell me a refi that I didn't want or wouldn't really benefit me. The entire process was virtually effortless and they readily answered all of my questions and took care to ensure I understood all the numbers and each step of the process.BRAVO ZULU!
Semper Fi!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

They did an outstanding job meeting all of my needs.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowman, Ryan Bray and the Austin-team are phenomenal; they are my first go-to and I always recommend them to other veterans in need of an excellent mortgage-broker.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

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5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I' be got to say Mr. Bowman & Ryan were gentlemen and great help. They were easy & great to work with. They explained everything in detail. I also want to sat the receptionist Was also grea o work with. Thank y'all for all the help. God Bless yall.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

2 out of 5 Stars

kept asking for documents we already sent time and again, plus you asked for to much, I have already applied for received and paid off one VA loan for 100,000 dollars in MS, that should have been enough to get this loan done.

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Actually, we refi our present home and the process was smooth and completed through email and then in person.Chad Bowman helped us purchase our current home about eight years ago and we decided that in considering to refi we would contact him. He's a very great person to work with and kept us inform and update.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

An absolutely amazing experience. As smooth as it could possibly be

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

VU was professional, helpful, and didn't try sneaky crap that so many others in this industry try to pull. Can't tell you how much that means to us. We will recommend VU to others.

Loan Officer: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

They were always accessible.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

1.5 out of 5 Stars

The staff was very inept at collecting the necessary documents which were all submitted at the same time as the application process. It seems they had no idea what was required for a loan at was to be titled in a trust. Surely that isn't that unusual

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

More Reviews

See all 736 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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