Super customer service on all fronts! Couldn’t have asked for a more positive experience. Kudos to the entire team at my Austin, TX branch! From Dustin, to Corey, and Marcella. Super hats off to Ryan, my loan officer, who always had time for me and answered all my questions. Extremely knowledgeable on the VA process. They made everything super smooth and easy and kept on top of things so I didn’t’t have to. Thanks again to the entire team!
Friends who had experiences with Veterans United recommended I approach them for help with my VA home loan and I am very glad I took their advice. Veterans United set me up with Chad Bowman who made sure the process went smoothly. He was also always willing to answer questions and always gave an explanation a layman like me would understand without talking down to me. I found that I received a measure of respect from this company that was lacking when dealing with any others. I am unlikely to get another home loan but if I do I will do it with Veterans United. You should too.
All I can say is my experience with Veterans United has been great from when I initially bought my home to when I recently refinanced. They were the only ones who would approve a home loan for me after I got divorced and I’m grateful for that. They make the process so easy and are always available if you have any questions or concerns. I’m lucky to have found them!
The team at Veterans United went above & beyond to help me get the best possible mortgage when I bought my home in 2018. Then they exceeded my highest hopes with a re-finance in 2020. They work HARD to maximize mortgage benefits for Veterans. Chad & Ryan in Austin are exceptional humans. I cannot recommend Veterans United more highly.
- Col., USA, Retired
I appreciate that Chad and his team don't call me every time there is a small rate drop. They didn't try to sell me a refi that I didn't want or wouldn't really benefit me. The entire process was virtually effortless and they readily answered all of my questions and took care to ensure I understood all the numbers and each step of the process.BRAVO ZULU!
Semper Fi!
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