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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

484

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
428
4
45
3
5
2
4
1
2

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Showing all 484 reviews

5 out of 5 Stars
Would Recommend

The Bowman team is top notch.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The staff was always available and responsive.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
Photo submission from Jerome A.

From start to finish, attentive, helpful, easy to talk to.. a great experience during a stressful time... I really appreciated it...

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Incredibly professional and efficient!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad, Ryan, and Kelly were great to work with. They answered all my questions promptly and were very thorough during my loan process. And I really appreciated their A-1 customer service.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

They were kind and edficient

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I was always able to reach someone to answer questions.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Great people that provided awesome service.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

1 out of 5 Stars

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Compared to my previous experence with obtaining a mortgage, this was a smooth and seemless process.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The whole team at Veterans United was great to work with. My family and I are extremely grateful for all of the work that they did in helping us get into our very first home. The team explained the entire process to me at the beginning, and kept me informed step by step throughout the process. I am extremely happy and grateful to have had Veterans United help get my family into a home.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very professional

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Professional. Great online user interface systems. Accessible. Excellent follow up and follow through. No surprises at closing.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

It was not as easy getting a home as I thought it would be. Veterans United made it a lot easier. Chad and his team including ryan made it as smooth as one could. I would recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I was very impressed with the whole team at Veterans United. Great group of people who are very easy to work with.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I had the pleasure of working Ryan Bray and I cannot express how grateful I am. Ryan is very fast and communicative. Ryan made this process seem less and I dare say, easy. This is our third home and Veterans United has completely nailed it! Thank you Ryan and Chad!!

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Absolutely! It was a great experience.

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veterans United was professional and informative from the beginning of the loan process to the end. They were very responsive and always went above and beyond to answer questions and keep us informed.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Great company and staff! Staff always called me back and keep both me and wife of any changes.

Branch Manager: Chad Bowman

NMLS# 191475

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See all 484 unedited, unfiltered reviews from Veterans United of Austin, Texas customers who completed our post-closing satisfaction survey.

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3415 Greystone Dr #301, Austin, TX 78731
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.