Skip to Content

Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,030

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 1,030 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I totally recommend for your VA home buying experience. They made the home buying process smooth and super easy. I always heard it was a grueling process but they made it an amazing experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was so much easier to buy a house in Texas with out team than it was to sell our house in New York, with a bunch of bumbling New York lawyers !

5 out of 5 Stars
Would Recommend

We had a great experience and everything went smoothly. The todo lists were helpful and the team checked in on us periodically. They were also very responsive when we needed quotes while we were in the home shopping process.

5 out of 5 Stars
Would Recommend

Veterans United did a fantastic job of securing our loan. I highly recommend this company. The loan officer was so helpful and they made things easier with their secure portal and concierge services.

5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I worked with Chad, Ryan, and Marcella and they were all kind, efficient, and so helpful!!

5 out of 5 Stars
Would Recommend

This was a wonderful experience that allowed me to make informed decisions while using up to date information and advice. Thanks folks.

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Start your own homebuying journey! See what you qualify for today ›
4.5 out of 5 Stars
Would Recommend

It would be helpful to have a printed list of all documents needed and when they should be submitted.

5 out of 5 Stars
Would Recommend

I’m very happy with the service that was provided to me

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very happy with the service that we got from Veterans United team members. We will recommend them very highly. Again thank you.

5 out of 5 Stars
Would Recommend

I had a wonderful experience working with the entire team at Veterans United. I will definitely recommend them to anyone.

5 out of 5 Stars
Would Recommend

It was an pleasure and I was feeling so fortunately to have the VA UNITED Home loan fabulous people and team helped my family to achieved our dream home...It was so emotionally moment. When we could have wonderful people treat us as friendly as a whole family. After I came back from the war in Iraq, I was living in desperate life until I met my wife. She kept me on my feet and she has convinced me there are more wonderful people in this world. And there are people whom treat people so respectful and helpful, VA UNITED HOME LOAN thank you so much in deep of our heart for what your team help thousand Veterans like me come back home to have a feeling of welcome and we were not abandoned....Thanks, and Thanks again...You all are so wonderful people on earth.!!!!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my third home I have purchased and has been the easiest stress free purchase, thanks to Veterans United. So I highly recommend Veterans United to all military friends and family.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Exceptional service from first contact through final closing.

Ready to see for yourself?

Experience first-hand why 801 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was very accommodating and made the whole home buying process easy!

5 out of 5 Stars
Would Recommend

The Veterans United team worked hard during my loan process. They ensured I understood every step of the process. It was a pleasure working with everyone.

5 out of 5 Stars
Would Recommend

Definitely non stressful and simple with constant communication, I hope to refinance with you

5 out of 5 Stars
Would Recommend

Best mortgage experience I have had. The title company also said that it was one of the best experiences they have had a well with a lender.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,030 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top