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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

642

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
486
4
133
3
13
2
6
1
4

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Showing all 642 reviews

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5 out of 5 Stars
Would Recommend

Veterans United understands the loan process for Veterans. They are knowledgeable, professional, courteous, responsive, and helpful through every step of the process. Highly recommended!

Branch Manager: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad and his whole team was very attentive and responsive through the whole process. Thanks again.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Just a terrific experience. The entire team was prompt and responsive. Will gladly recommend Veterans United to others.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Extremely knowledgeable and willingness to go above and beyond answering any questions that I had.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

There is not a bad thing I could say about Veterans United. The loan processing was the least stressful part of the homebuying experience. Veterans United in my opinion, is the best lender for Veteran's.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I'd like the recognize all of the team members I worked with at the Austin, TX location for the outstanding service they provided me. Dustin Westwood, Kelly Garcia, Ryan Bray and Chad Bowman all did an absolutely marvelous job over the course of the entire home-buying process.If you do your part, this team will get things done as fast as you allow them to. They communicated information to me on a nearly daily basis in terms of what they needed from me. They typically answered my questions within an hour's time and in most cases, even less. I simply could not have asked for a more knowledgeable, communicative, organized and professional team. They really do set the bar high and execute to that standard.The myVeteransUnited website and tools are top-notch and make the documentation process easy. From application to closing, the entire experience has been nothing short of stellar. Thank you again to my local team and to Veterans United.

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Veterans United knows what they are doing and will have your back through the loan process. Highly recommend.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Great service!! This is my second time using Veterans United for a home loan. And I am sure it won’t be my last.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Equifax contact experiences were troublesome. Line drops and call backs were numerous.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

As a first time home buyer, Veteran's United made our whole process the least stressful as possible. I will always recommend them!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I am very happy I used Veterans United. The team that handled my loan was led by Chad Bowman. Everything went smooth and quickly from beginning to end. I also want to thank Ryan, Kelly and Marcella. There is one person I am leaving out and I do apologize. Thank you all so much

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Don't hesitate to take your loan from Veterans United. They are the best. I picked Veterans United largely because Chad Bowman had a 10 out of 10 rating based on 6010 reviews and I see why.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

-Great lender to work with.-If you are willing to conduct 90% of the process done view a web page and email, then this is the right company for you. My advice is that you keep watch on your email and the lender webpage as if you are awaiting a secret code to a million dollar postal box. If you can do that, then you have an outstanding lender.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

as a first time home buyer; they helped me out step by step in the buying process. The Veterans united team rocks.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Great experience. Chad and his team made this an easy, stress free experience.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I will always recommend working with Veterans United from this point forward. In fact, my realtor here was highly impressed and will begin to recommend you as well. He's never heard of you until I told him I chose your company before moving from NC. A quick google search made my choice clear with who to choose for a VA loan. Thanks for everything Chad and your team!

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience as a Veteran very comfortable and stress free.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The loan process is daunting but Veterans United made it doable. We're very happy that we went through them.

Branch Manager: Chad Bowman

NMLS# 191475

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See all 642 unedited, unfiltered reviews from Veterans United of Austin, Texas customers who completed our post-closing satisfaction survey.

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3415 Greystone Dr #301, Austin, TX 78731
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.