Skip to Content

Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

984

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 978 reviews from Texas

Clear Filters

5 out of 5 Stars
Would Recommend

As first time home buyers, we were so worried this process would be stressful. Veterans United made the process of buying a home stress free and we are so thankful we were able to use our VA loan and get into a beautiful home. When we told our family all of the accommodations we had, they were shocked because it was so far off from their experiences with the home buying process. We could not recommend Veterans United more.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

The whole staff was friendly, courteous, proficient and they communicated with me through the whole process. They work as a team and when I would call them all my questioned were answered. The whole process was not as stressful. They all are an Awesome team

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

10/10 would recommend

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I can say without a doubt that if I ever need a mortgage, Veterans United is it! No need to think about it or search any further! Their customer service is amazing! They help me where no other loan company could. Their communication with us was impeccable! I would enthusiastically, without any reservation, recommend Veterans United.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

Ready to see for yourself?

Experience first-hand why 763 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

3.5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans united was great highly recommend broke down all the steps to buying a home and made it super simple

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Our loan process was a very unique situation. VU rose to the challenge and was able to successfully guide us along a path to success. Our loan specialist kept us well informed as to where we were in the loan process. Without VU we do not believe we would have achieved our dream of having our home and property today.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Thank you again to everyone on this team whether I interacted with you or not. Owning a home has been a goal of mine for a very long time. Grateful to have had all of your help getting it done!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Definetly will use them again in my next home purchase.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Kelly and Ryan’s have been amazing throughout the home buying process. The website is very easy to navigate and made the process pretty easy.

Production Manager: Ryan Bray

NMLS# 42982

Ready to see for yourself?

Experience first-hand why 763 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

My loan officer was AMAZING!! As a first time home buyer the process is stressful to say the least, he broke everything down for me and made sure I understood every step. He was quick to respond and thorough in response! I’ve already recommended him to a few friends looking to buy!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Third loan with with Chad and his team! Ryan and Kelly are always on top of there game pushing for the closing date. Any issues are resolved quickly. Communication Is never a problem everyone is always in the loop. Thanks again team!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

This is our second VU home loan. If we ever buy another home we will definitely go with VU!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Chad and his whole team including Ryan and Kelly were incredible! We could always count on quick responses and extremely helpful and positive assistance with any questions we had. They made us feel comfortable and confident throughout the entire process and always made sure we were getting the best deal and well taken care of. Highly recommend!!!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

More Reviews

See all 984 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top