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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,002 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,002 unfiltered reviews

Starting on Page 2 of 15,167. Return to Page 1

5 out of 5 Stars

VU was very helpful and even covered a few thousand in rate extension fees and some underestimations in the final disclosure. They helped forward mail, setup utilities and had partner deals on home security, internet, etc. Overall, very helpful throughout the process and ended up getting exactly what we needed - a house - with only a few thousand out of pocket! Randy was awesome.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Veterans United made purchasing my first home an incredibly smooth experience. I was honestly a little nervous going into the process, but Paul and his team made everything easy, exciting, and kept me informed every step of the way.Since leaving the military and working in business management, I’ve dealt with many companies, and I can confidently say the professionalism and humility from this team was second to none. Along with our realtors Heather and Lorane, they helped us find the perfect home, get approved quickly, and we even closed a week and a half early.They also worked with me to secure an amazing interest rate and get my mortgage payment exactly where I needed it to be.If you’re using a VA loan and looking to buy a home, I highly recommend Veterans United. They truly make the process stress free!My family and I will be forever grateful, thank you!

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

Amazing people they do an amazing job

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

These guys were amazing at answering all of my questions and getting everything processed quickly and efficiently.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars

It was quick and easy although it doesn’t have grants or offer as other lenders

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Great company, great people

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

I cannot thank Chris & Landon enough for their phenomenal work. They got us to the closing table in less than 30 days! Their proactive approach meant everything was provided to underwriting immediately, which was a huge help as I was using a POA from out of the area. No hiccups at all. Second time using VU and they still manage to impress me with their efficiency and professionalism.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

I very much appreciated the transparency, professionalism the effort by all the individuals who worked on my loan approval process. Also, we received a nice home wall decoration that says 'Home Sweet Home'. TY.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Alexis Benson and Ty Reece were great to work with!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

It's been 30 years since I bought a house, and it felt somewhat overwhelming. With that being said, everyone involved, from the real estate agent, to the concierge, to the loan team and legal folks....it was all fairly painless. It was professionally handled. Everyone involved kept my blood pressure in check and kept me very well informed every step of the way!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Honestly, I was very impressed with everyone I spoke with and how they kept me in the loop of what was going on in this process. I feel they went above and beyond their duties. I want to thank you all for your help and answering my questions. You guys are awesomeness! Sincerely, Kathy Baker

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Everything about our home buying experience with Veterans United was exceptional. It started with Conner who helped us get our credit in order, he spent so much time directing me and talking things through and guided us the whole way. Then Dane, the loan officer who gave us so much insight into the process and was patient with every question. Then Stacy, the real estate agent who helped us find our Dream home AND helped us save thousands by introducing us to the local home insurance people when everybody else wanted to charge us an arm and a leg.. Then Rachel who helped us get through the underwriting process.Then Joedi the home buying concierge who has been so sweet too. We couldn’t have done this without all of you guys and we are so thankful. Y’all have impacted our family in a huge, amazing way. They even sent us a little housewarming gift it was the cutest thing and came with treats for our dogs that somebody remembered we had. 10/10 experience.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Best mortgage refinance experience ever!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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5 out of 5 Stars

Incredibly helpful and got us settled quickly and in a great house.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Veterans United has been on point! With everything so far! Always happy to hear from someone from this company. Amazing services and amazing people. Thanks again!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

My experience with Veterans United during my home purchase was overall very positive. Buying a home is a stressful process, especially when there are a lot of moving pieces like underwriting conditions, documentation, and tight timelines. Throughout the process, the Veterans United team stayed responsive and worked with me to get everything completed so we could close.What stood out most was their ability to guide me step-by-step through a complicated loan process. Whenever additional documents were required or underwriting had questions, the team communicated clearly about what was needed and why. That helped keep things moving forward instead of feeling stuck in the dark.The online system also made submitting documents fairly easy, which helped speed things up during underwriting. Mortgage approvals can be nerve-wracking, but having a structured process and a team that knew the VA loan system made a difference. Veterans United specializes in VA loans and is known for helping military borrowers navigate the process, which shows in how organized their system is. Like any mortgage process, there were moments of waiting and uncertainty, but in the end the team worked hard to make sure everything came together. Closing on a home is a huge milestone, and Veterans United helped make that possible.Overall, I would recommend them to others looking to use a VA loan or needing a lender that understands the VA home-buying process

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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