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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,051

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,051 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Veterans United is a great organization and I will definitely be using them again in the future when I am purchasing properties. They "walked the dog" with me every step of the way and were very on point with all of their updates. Never once did I feel like I was asking a "stupid question" when I would call and talk with them. Would HIGHLY recommend using Veterans United to anyone looking at buying property/real estate.

5 out of 5 Stars
Would Recommend

Overall the process was great. The team got me a preapproval letter quickly allowing us to get an offer in quickly on our new home. Only issue was some confusion on closing costs initially, but that was remedied quickly. I would recommend providing customers suggestions on how to reduce closing costs early in the process.

5 out of 5 Stars
Would Recommend

I spent years building my credit and getting money together. When the time was right and I was ready to buy a home, Veterans United was ready to help. Even though it felt like a lot to do, it all actually went pretty smooth. Every time I called with questions they were happy to answer them and sometimes I called back to back. They really came through for me and I appreciate everything they’ve done. Thanks VU. 🤙🏻

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Makes purchasing a first time home simple and easy! Everyone did an excellent job to help with my buying home journey 😀 And loved the personal wood sign!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire Veterans United team were perfect it was teamwork displayed at its finest with Marcella, Kelly, Josh, Dustin, Chad and Ryan. As well as even bring Mesia in as our realtor... from start to finish it was just pleasant experience.

5 out of 5 Stars
Would Recommend

Ryan was awesome. This process spanned over the course of a year. He was always available to answer questions and quick to do so. I was very pleased with him and his service. The entire veterans United team is top notch and really did do the work to make the home buying process as simple as possible.

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

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5 out of 5 Stars
Would Recommend

Thank you all for the amazing work! You were courteous and prompt with everything making this transaction go smoothly. Definitely recommend working with this team.Chad, Dustin, Ryan, Kelly, Sarah and Cory Thank you from the bottom of our hearts!Craig Wellener and Cristina Hawkins

5 out of 5 Stars
Would Recommend

The home buying process was so stressful to us but this team put those worries aside and aided in every way!! Extremely exceptional!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

No issues, the team was responsive and helpful. Thank you!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

smooth operator, now sing it.

5 out of 5 Stars
Would Recommend

Veterans United were exceptional to work with. Ryan Bray and his team were knowledgeable, helpful, provided solutions for our situation that we never would’ve been able to be aware of without their expertise. We are so very proud of our choice to use Veterans United as our lender. We are beyond thrilled with their service, professionalism and courteous demeanor each and every time we had a concern.

5 out of 5 Stars
Would Recommend

I totally recommend for your VA home buying experience. They made the home buying process smooth and super easy. I always heard it was a grueling process but they made it an amazing experience.

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5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was so much easier to buy a house in Texas with out team than it was to sell our house in New York, with a bunch of bumbling New York lawyers !

5 out of 5 Stars
Would Recommend

We had a great experience and everything went smoothly. The todo lists were helpful and the team checked in on us periodically. They were also very responsive when we needed quotes while we were in the home shopping process.

5 out of 5 Stars
Would Recommend

Veterans United did a fantastic job of securing our loan. I highly recommend this company. The loan officer was so helpful and they made things easier with their secure portal and concierge services.

5 out of 5 Stars
Would Recommend

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See all 1,051 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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