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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

677

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
516
4
138
3
13
2
6
1
4

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5 out of 5 Stars
Would Recommend

A fine group of folks who worked hard all the way to the signing of the property.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very friendly and professional

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

From start to finish in the loan process, I was extremely impressed. Having worked with other lenders in the past (even during this loan process), I can tell you that Veterans United is definitely a cut above the rest! After all, I did end up going with Veterans United and thought the last lender was great. Sorry other lender, but you didn’t even come close!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The Killeen Texas Branch exceeded my expectations. Kenny processed my application within minutes. Danny and Ryan took care of the rest. This was the fastest closing I ever experienced even with delays on the seller's side of the process. Job well done!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

They made the process simple

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very well organized.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The VU team was professional, efficient, and very supportive through the entire mortgage process. At closing their documents were exact. No surprises and lots of good advice. I recommended them to anyone wanting to buy property in Central Texas.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

This was my first home buying experience. From the beginning, Sarah walked me through the steps to get me in the right direction. Chad and his team delivered top notch service from the beginning as well, starting with the right realtor for me, Beau and Rebecca Laird. Every question I had was promptly answered by both Veterans United and Beau Laird. I could not have asked for a better team to guide me through this new endeavor of mine. And I will always refer my friends and family to Veterans United for there next home purchase.I thank each and every one of you.Very respectfully,
Charles Garcia

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Was an easy and streamlined service. Chad and his team were extremely helpful and understanding. Would recommend 10 out of 10 times.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Danny and his team were great. They made everything easy and things moved quickly to closing.

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Turnkey service that really helped me through the process.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

It was very easy to refinance our home. I wanted to refinance for a while, but was unsure of the length of the process and if it would be worth it in the end. However, with Veterans United everything was quick, and the team did a great job answering all my questions!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Looking forward to recommending my friends to Chad Bowman and his team.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Worth every moment from start to finish and thereafter.

Branch Manager: Chad Bowman

NMLS# 191475

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See all 677 unedited, unfiltered reviews from Veterans United of Austin, Texas customers who completed our post-closing satisfaction survey.

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3415 Greystone Dr #301, Austin, TX 78731
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.