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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
57,690 reviews
782 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 57,690 Marine Corps service member reviews

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5 out of 5 Stars

Treated me well with courtesy kindness and respect. Very professional. Thank you

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The entire team that helped me was amazing. As I sit here in my new home, I still can't believe I'm here. Always keeping me informed and what the next step was. I really liked the to-do list in their portal, which kept me current as the process moved along. I sit here with a Kool-Aid smile. Veterans United makes dreams come true. A big "THANK YOU" to the team at Veterans United!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

It went amazing, britt really was the best and answered every question I had!

headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars

Veterans United makes the process easy and worry free.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars

From my loan officer Ryley to my loan coordinator Tara, and my home buying concierge Delaney, everyone and everything they did was immaculate and professional. They did everything they could to make my home buying experience perfect, and I am greatly appreciative for each and every one of them. The process was smooth; they consistently sent me updates and gave amazing advice on everything. They really took good care of me, and I couldn't have asked for a better team!

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Trip at Veterans United was excellent to work with throughout our home loan process. He was extremely knowledgeable, professional, and always took the time to explain everything clearly so we felt comfortable with each step. Buying a home can be stressful, but Trip made the process smooth and straightforward. He was very responsible and always followed through on everything he promised.I also want to thank Samantha for her help and support during the process. She was very helpful and responsive whenever we needed assistance.If there is one small area that could improve, it would be response times to emails at certain moments during the process. That said, everything that was promised was delivered, and the team handled our loan very professionally.Overall, we had a great experience and truly appreciate Trip’s knowledge, professionalism, and dedication. I would definitely recommend Veterans United to other homebuyers.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

Great service and communication. Jennifer and Dana are wonderful

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars

Quick responses from Ryan & his team are the most appreciated!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

The best service you can get. Best team; super professional and always beats the competitor.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

I was totally satisfied with the courtesy and service I received from Steven Ross and team from VU. Their communication was on point and my refinance went very smoothly.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

This was my 2nd time working with Veterans United and they again did not disappoint. Taylor Clark and his team made my home buying experience efficient and simple between their consistent person to person communication and easy to use online portal. In addition to their persistent dedication to their customers, they are genuine employees who have shown how much they care about myself and my family's well-being. If you're wondering if it's a safe bet to use Veterans United for your next home loan, wonder no more, you're in the right place.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

My family and I have worked with Veterans United and Leana Winters for the past year and the process has been smooth every step of the way. I would recommend to any looking to transition or purchase a new property.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

4 out of 5 Stars

My mortgage process was smooth and easy, very little delay. My Refi encountered a very long and tedious issue with the title company and judgements for places I never lived, with names that didn't even match mine. Keep in mind, I just finished an entire mortgage and home sale less than 7 months ago with the same title and mortgage company. It took nearly 2 months to get them resolved, with VU unable to provide any information at all about progress.In the end, we succeeded and it was smooth sailing once the title issue was resolved. Clearly they need better title companies or a team of specialists to review erroneous judgement claims. My "locked in rate" was days away from expiry when they finally closed.I will continue to use VU, but this last round of experiences did put a damper on my enthusiasm.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Very good service and helpful throughout
Process.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

The team at Veterans United took care of my every single need. I loved every last second of this process. Veterans United was able to deliver even faster than I was wanting.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

This was the smoothest process I have ever been through. I thought it would be very complicated to buy a house but the team was great and all went well. We closed in a month once we found the house. Fast, professional, and very helpful!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Would absolutely recommend Veterans United to anyone!

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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