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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,004

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans United is the best resource for Veterans in the tough and often confusing process of buying a home. Ryan and his team are dedicated to the homebuyer’s success!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

My loan officer was AMAZING!! As a first time home buyer the process is stressful to say the least, he broke everything down for me and made sure I understood every step. He was quick to respond and thorough in response! I’ve already recommended him to a few friends looking to buy!

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans United truly stood up to all of the positive reviews we read about when searching for a lender. Not one negative aspect can I recall happened throughout the entire process. They're a truly amazing lender filled with competent and caring people. From day one I was amazed by the personal care they gave to our loan and made the entire process easy and effortless. With fast service and professional communication with our realtor, we closed in less time than the national average! Having an easy to use online portal for submitting and receiving documents, keeping track of everything was simple and easy to understand. Offering the lowest fees and rates we found anywhere, they are #1 for a reason! We are so happy we made the right choice and went with them over anyone else. If we'd know it was this simple to become home owners we would have done so years ago... Don't wait, your seach for the perfect lender is over. We highly recommend Veterans United not only to fellow veterans but to anyone who wants a smooth and easy process when buying a home.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Amazing staff, Very knowledgeable! Always responded back quickly on the rare occasion I didn't get ahold of someone on the first try, even after hours.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Great Company to work with!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad, along with his whole team were absolutely amazing. They were able to answer all my questions and made me feel comfortable in all the decisions I was making. Very responsive, and was able to educate me in every aspect of the process with me being a first time home buyer. The coordination to close was outstanding, especially since we closed from states away! All in all, this lending team made my experience seamless and stress free!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Would recommend and would not use any other lender in future.

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Great team... Thanks for the outstanding support...

Loan Officer: Chad Bowman

NMLS# 191475

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5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Within 15 minutes of completing the initial loan application on line I had an approved amount which provided me with a budget to work with when looking at homes. The staff at Veterans United were professional, polite and explained the process quite thoroughly. The interactive website was extremely handy because it was easy to use and also kept me updated on each step. I knew what was needed to move the loan/purchase along at each major point in the process. The website also has a wealth of information available to assist in learning the specifics of each step along the way. At the last stage, I got the congratulatory call less than an hour after signing the final papers with the mortgage company. Smooth sailing all the way from start to finish. I definitely recommend Veterans United for veterans looking to purchase a home.

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

If you have the option to use a VA loan, contact Chad and his team as part of your purchasing process. As you review your options, they should definitely be included in your research. All things equal with your loan details, their customer service is outstanding and you should consider them as your first choice.

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Please share with Chad and his team - to include Ryan Bray, that they have our utmost thanks. Incredible experience with Chad, and will recommend them to other veterans. Very, very well done. Thank you. Very respectfully, CDR (ret) Greg Riels

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

If your looking for a great team in Texas Chad Bowman and his team will do their best to make things happen.

Loan Officer: Chad Bowman

NMLS# 191475

More Reviews

See all 1,004 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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