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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

984

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The whole staff was friendly, courteous, proficient and they communicated with me through the whole process. They work as a team and when I would call them all my questioned were answered. The whole process was not as stressful. They all are an Awesome team

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

10/10 would recommend

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Definetly will use them again in my next home purchase.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Kelly and Ryan’s have been amazing throughout the home buying process. The website is very easy to navigate and made the process pretty easy.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

You won't go wrong with Veterans United.

Production Manager: Ryan Bray

NMLS# 42982

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Experience first-hand why 763 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Very professional and made the process much easier.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

They are the best of the best!!! Period!

Production Manager: Ryan Bray

NMLS# 42982

3.5 out of 5 Stars
Would Recommend

Veterans United gave me that flexible oppertunity to close in a realistic timeline. I didn't felt rushed or pressured to get papers to the processer.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Ryan and his team were so professional, responsive and courteous. The process of moving from state to state is so stressful but they helped to ease the stress by staying on top of all we needed. I was especially impressed when I was able to get a hold of them late in the day on Wednesday before thanksgiving.
Marcella did a great job of keeping all parties informed every step of the way. When I emailed her, she generally responded within 10 min which really help put our minds at ease. I will refer this group to my family and friends

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

My overall experience with everyone at Veterans United was a very positive one, and I cannot thank them enough for the support provided. I would definitely work with them again in the future, or at least recommend them to my fellow veteran friends.

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

As a first time home buyer I came in expecting a stressful and troublesome process. I actually thought things was going too smooth to be true. Well, it was smooth all the way through closing! I’m now a happy home owner.

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Each and every member, to included other individuals such as Chad Bowman and Marcella Davis are all very helpful, prompt, thorough, and personable.
They each make the experience very simple and smooth.

Production Manager: Ryan Bray

NMLS# 42982

Ready to see for yourself?

Experience first-hand why 763 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans United is a solid, easy, and rest assured company to handle your home loan needs. I have had two great experiences in the past. The team is very responsive and helpful. I highly recommend them.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Excellent customer service, great team and very knowledgeable on anything VA loan related.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veteran's United is an outstanding organization for Vets to rely on to use one of their best benefits. Financing a home often comies with problems, and your home purchase is more likely to succeed with a team that works quickly and accurately through any problems.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Amazing from start to finish. My VU team was very responsive and engaged throughout our the entire process and took the time to explain details to me when I had questions.
Extremely professional and such a great experience!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Great team provided great service. They are problem solvers and very easy to communicate with even on weekends.

Branch Manager: Chad Bowman

NMLS# 191475

More Reviews

See all 984 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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