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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,004

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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1

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5 out of 5 Stars
Would Recommend

Definitely non stressful and simple with constant communication, I hope to refinance with you

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Great Job to my whole team. You have all are awesome and knows your job well. Thank You.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Super customer service on all fronts! Couldn’t have asked for a more positive experience. Kudos to the entire team at my Austin, TX branch! From Dustin, to Corey, and Marcella. Super hats off to Ryan, my loan officer, who always had time for me and answered all my questions. Extremely knowledgeable on the VA process. They made everything super smooth and easy and kept on top of things so I didn’t’t have to. Thanks again to the entire team!

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Thanks for all of your assistance and small tokens of appreciation

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I love veterans United and staff they make home buying simple and easy. This is my second home I have purchased using veterans United can’t wait to use them again soon

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Everyone on the team was exceptional! We are very happy we went with Veteran United Home. They made this process less stressful!

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

The whole staff was friendly, courteous, proficient and they communicated with me through the whole process. They work as a team and when I would call them all my questioned were answered. The whole process was not as stressful. They all are an Awesome team

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

10/10 would recommend

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Definetly will use them again in my next home purchase.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Kelly and Ryan’s have been amazing throughout the home buying process. The website is very easy to navigate and made the process pretty easy.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

You won't go wrong with Veterans United.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very professional and made the process much easier.

Production Manager: Ryan Bray

NMLS# 42982

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5 out of 5 Stars
Would Recommend

They are the best of the best!!! Period!

Production Manager: Ryan Bray

NMLS# 42982

3.5 out of 5 Stars
Would Recommend

Veterans United gave me that flexible oppertunity to close in a realistic timeline. I didn't felt rushed or pressured to get papers to the processer.

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Ryan and his team were so professional, responsive and courteous. The process of moving from state to state is so stressful but they helped to ease the stress by staying on top of all we needed. I was especially impressed when I was able to get a hold of them late in the day on Wednesday before thanksgiving.
Marcella did a great job of keeping all parties informed every step of the way. When I emailed her, she generally responded within 10 min which really help put our minds at ease. I will refer this group to my family and friends

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

My overall experience with everyone at Veterans United was a very positive one, and I cannot thank them enough for the support provided. I would definitely work with them again in the future, or at least recommend them to my fellow veteran friends.

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

As a first time home buyer I came in expecting a stressful and troublesome process. I actually thought things was going too smooth to be true. Well, it was smooth all the way through closing! I’m now a happy home owner.

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Production Manager: Ryan Bray

NMLS# 42982

More Reviews

See all 1,004 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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