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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,882 reviews
592 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,882 reviews from Virginia

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5 out of 5 Stars

Derek and his team made buying my first home with my VA loan a breeze. They basically walked me through the whole process of pre approval to final purchase. They answered any questions I had no matter if on a weekend or evening. Derek was able to move my closing date up a few days to avoid a severe storm forecasted for our area. I am very pleased with Veterans United. I had heard about them and they were recommended by other veterans on Facebook groups I follow. Highly recommend talking to them first when looking to purchase a home.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

Big shoutout to the entire team. They made the home buying process a cake walk! I HIGHLY recommend ALL veterans go through Veterans United. Everyone was punctual attentive and helpful, regardless of the time I had always someone I could go to for assistance

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

The experience with Veterans United was amazing and very smooth! The whole team was very professional and very easy to speak with and friendly. They answered every question and always provided more helpful information and vent over backwards to assist in anyway. I truly enjoyed working with the whole team at Veterans United!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

Cara and Rachel were present and ready for questions throughout the entire process! They were more than willing to explain everything to me and my parents, despite memory issues, and left a very positive impression overall!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Great team all around awesome communication and team work.

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

Ready to see for yourself?

Experience first-hand why 358,235 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Best experience with communication and process. Just wow

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

I can not recommend this team enough! They went above and beyond the title of "lender." Thank you!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

3.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

Our experience with Veterans United has been wonderful. Throughout our experience the team we worked with was consistent, clear, personable and receptive to our input. We were made to feel like we were a priority, and never felt like our questions went unanswered or concerns were not solved.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

3.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

The team was great with explaining everything and to ensure we were informed.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

They are great! It took a lot of patience on there part with me and we worked on it together.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

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