Jake and the other members of the team were amazing. They helped me every step of the way and made it all easy to understand. They helped me when others didn’t. I’m extremely grateful for my team and would 100% recommend them to other veterans. I know I was assigned the best team at Veterans United.
Our Veterans United team provided us with "EXCELLENT" service! Primarily for their efficient online application process. For example, we were able to upload many varied loan supporting documents for our application. Secondly, this portal has an easy to-do check list, with features to review our loan documents which enabled us to move forward in a very timely matter. The staff (Tanya Au, Hawaii - Jenny Love, Missouri - Tere'sa Miguel, Missouri) were all fully & professionally engaged in assisting us throughout our loan process efficiently and successfully!
We're filled with gratitude & Aloha!...Shirley & Randal - Big Island, Hawaii.
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
Easiest process ever. I was updated on every step, and told what to expect next. An extremely smooth flow from start to finish.
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Everyone I dealt with was fantastic! Amy was so awesome and would answer any question I had no matter the time. My whole team was great!!!
If we could give Aimee and Kat a score of 20 instead of 10 we would in a heartbeat. They cheerfully walked us through all of the steps needed to refinance our mortgage, always patient with our questions and always being sure we understood our options. Phone calls, emails or texts were always answered quickly. each time there was an item on the Veterans United check list of things we needed to respond to they made sure we saw it and followed through. As we were looking for our new home for a long time, they worked with us to keep our pre approval status current with a minimum amount of effort needed on our part. We’re very happy and very lucky we got to work with such a wonderful team from Veteran’s United.
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
Adam and Landon did an outstanding job staying on top of everything throughout the process and provide provided excellent communication! We were able to close my VA loan in 18 days. The portal, pre-approval and overall process was phenomenal. Thank you for all your help!
I had the best experience with everyone involved, from the Loan officers to the credit specialist and the home concierge! The professionalism was impeccable! The communication between them and my realtor was exceptionally impressive! It made everything run smooth, and I would definitely recommend them to Everybody!!!
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We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
Great company and outstanding employees. Willing to help you with anything, anytime.
Attentive and professional when required ......congenial when appropriate
