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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,849 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,849 reviews from Alabama

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5 out of 5 Stars

The Veterans United team I worked with was outstanding. They were helpful and friendly every step of the way. They made the experience smooth and with minimal stress.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Great experience with Veterans United. I highly recommend them.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

The entire process was simple, and ultimately pleasant. The team communications were exceptional. I was well informed and any questions I had were immediately addressed. For a first time home buyer, my experience was great with no complaints.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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5 out of 5 Stars

I would highly recommend Veterans United to family and friends. I’ve actually already recommended Shawn Hall to a few of my friends. This was my first home buying experience and I really didn’t know what to expect. Shawn Hall was phenomenal! He was very attentive, he made sure I understood everything that was going on and set my expectations well. He is very passionate about helping people and that showed thought the whole process. His communication was top tier! My situation was different because we were supposed to close on one house and it fell through due to the seller, however Shawn was extremely positive and guided us through and we closed on the second home. Shawn did make me feel like a number that most lenders would make you feel like. He made me feel like a person that deserved the home that I wanted and made sure to do all that he could to make sure I was taken care of and for that I am truly grateful! Shawn was the highlight of my experience and he is a huge asset to Veterans United! His team was also great to work with also. Sarah was definitely on it! She made sure information was put out accurately and in a timely manner to make sure all parties were on one accord! The team is an All Star team!!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Best mortgage refinance experience ever!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Bob Moss is wonderful agent for VA any question , answered then on the spot, very knowledgeable , me and husband felt welcome , he provided excellent service to us as V A home owner , loved when he say if have questions or don’t understand call me , no matter what questions they are , great person just from his voice on phone , very prompt to respond.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Tyler and his team are very great at what they do. Whether it’s during business hours or out. I never had a question left unanswered. I will 100% recommend anyone to veterans united.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

This is the 3rd time working with Matt Landis and his team. I have been more and more impressed with their performance and professionalism. This team is beyond impressive and understanding of all concerns and questions through the process.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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Experience first-hand why 362,423 homeowners give us a perfect score!

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5 out of 5 Stars

Mrs. Ball and Mrs Thomason well experience in there job, they make sure everything is worth choosing veterans United thank you for your service.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Wry easy process from start to finish. Taylyn was absolutely amazing to work with!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Excellent work, very helpful, always attentive to everything. The experience was truly rewarding, 100% satisfied.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

We had an absolutely wonderful experience with Veterans United throughout our home loan process. From start to finish, they were incredibly helpful, taking the time to explain everything clearly and walking us step-by-step through the entire process. We had a lot of questions, and every single one of them was answered almost instantly.Their communication was truly excellent — we always felt informed, supported, and never left wondering what came next. The entire team was not only professional but also very caring and kind, which made what could have been a stressful experience feel smooth and manageable.We genuinely appreciate everything they did for our family. And the gift basket at closing was such a thoughtful touch — it meant so much to us. Highly recommend Veterans United to anyone looking for a lender who truly cares!

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Our loan officer, Dorian, was a fantastic help throughout the home buying process, and made a great effort with checking in with us periodically to make sure things were going smoothly!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Jackson and his team were great! Anytime, I would text Jackson a message, it would be late at night or the weekend he would respond in a timely manner. The fact he would respond so quickly was great because it was fresh on my mind and we could discuss my concern and he would immediately resolve my concern. A consummate professional!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

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