You must commend Sam Miller, he was the only representative that responded to my text and phone messages
Response from Veterans United
Hey William,
I’m so glad to hear that Sam Miller took the time to respond to your messages and make sure you were taken care of. He truly represents the level of service and commitment we aim for at Veterans United. I’ll be sure to pass along your kind words to Sam and the team — I know it’ll mean a lot to them.
If there’s ever anything more we can do for you, don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Jake Ferguson is simply the best! He worked tirelessly to help us with this purchase. Despite all the inconveniences caused by the seller's agent and the seller.
We trust Jake and Nicole with our eyes closed!
1000% recommended!
Your team at VU has always been great to me. Thank you for the lower rate and the house.
The best and they treat you like family.
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Experience first-hand why 359,771 homeowners give us a perfect score!
Everything was easy to navigate, the team stayed on top of things, the whole way through.
The team members I worked with from Veterans United were amazing. Outstanding customer service. They made the home buying experience a smooth process and little to no worries on my end. They clearly communicated all updates during the home buying process which lead to a quick and smooth closing. I finally got the dream home I so long sought after.
I was a first time homeowner, so I had a lot of anxieties going into this life changing event! Todd and his Team calmed my anxieties very early on in the process. All of the Team members were professional, friendly, and very responsive to all my questions.
Was there through the whole process which was so easy
Everything was seamless and Tim and his staff are so helpful and amazing !
the entire buying and Loan Team were outstanding! I would rate them a strong 10.
I gave it a 9 only because our experien e with one on our sellinbg team. however, other than issues with that one, the rest of the team also deserves a strong 10.
Have some questions about this month pymt.
If you can work with Sarah Streeter please look her up! She is open and knowledgeable about the expectation of the process and just getting the ball rolling with things. I really enjoyed her service from the preapproval letter all the way through the closing documents phase. Also Bailey Lyons was available and keen on following up and staying on top of my file. Thank you guys!
WeiWei and the rest of the Veterans United team remained in constant contact during the entire home purchase process. I received phone calls, emails, and tasks to perform via the VU app. I never felt stressed out throughout my home purchase process and am very thankful how seamless this process was.
The team work hard day in and day out. Nonstop effort from start to finish ensuring that my family would finally open the door to our forever home.
Veterans United worked their tails off to get us a home loan. They were all extremely helpful, kind and hard working. Thanks to Veterans United we now have a our own house to call home.


