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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,357 reviews
589 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,357 unfiltered reviews

Starting on Page 328 of 15,079. Return to Page 1

4.5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

2.5 out of 5 Stars

You must commend Sam Miller, he was the only representative that responded to my text and phone messages

Response from Veterans United

Hey William,
I’m so glad to hear that Sam Miller took the time to respond to your messages and make sure you were taken care of. He truly represents the level of service and commitment we aim for at Veterans United. I’ll be sure to pass along your kind words to Sam and the team — I know it’ll mean a lot to them.

If there’s ever anything more we can do for you, don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Photo submission from James C.

I would say do not hesitate and go for the home you want with Veterns United in your corner. This was an easy process for buying a home. I have no regrets what so ever. I give them an A+.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars

Jake Ferguson is simply the best! He worked tirelessly to help us with this purchase. Despite all the inconveniences caused by the seller's agent and the seller.
We trust Jake and Nicole with our eyes closed!
1000% recommended!

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

Your team at VU has always been great to me. Thank you for the lower rate and the house.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

The best and they treat you like family.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

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5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Everything was easy to navigate, the team stayed on top of things, the whole way through.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
Photo submission from David D.

The team members I worked with from Veterans United were amazing. Outstanding customer service. They made the home buying experience a smooth process and little to no worries on my end. They clearly communicated all updates during the home buying process which lead to a quick and smooth closing. I finally got the dream home I so long sought after.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

I was a first time homeowner, so I had a lot of anxieties going into this life changing event! Todd and his Team calmed my anxieties very early on in the process. All of the Team members were professional, friendly, and very responsive to all my questions.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Was there through the whole process which was so easy

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Everything was seamless and Tim and his staff are so helpful and amazing !

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars

the entire buying and Loan Team were outstanding! I would rate them a strong 10.
I gave it a 9 only because our experien e with one on our sellinbg team. however, other than issues with that one, the rest of the team also deserves a strong 10.

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

4.5 out of 5 Stars

Have some questions about this month pymt.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

2.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

If you can work with Sarah Streeter please look her up! She is open and knowledgeable about the expectation of the process and just getting the ball rolling with things. I really enjoyed her service from the preapproval letter all the way through the closing documents phase. Also Bailey Lyons was available and keen on following up and staying on top of my file. Thank you guys!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Photo submission from Michael C.

At the beginning I didn't know what to expect, but Rick and his team assured me that they would be their to help me through the process. Thank you Veterans United if I had to do it all over I wouldn't do it any different.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

WeiWei and the rest of the Veterans United team remained in constant contact during the entire home purchase process. I received phone calls, emails, and tasks to perform via the VU app. I never felt stressed out throughout my home purchase process and am very thankful how seamless this process was.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

The team work hard day in and day out. Nonstop effort from start to finish ensuring that my family would finally open the door to our forever home.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

Veterans United worked their tails off to get us a home loan. They were all extremely helpful, kind and hard working. Thanks to Veterans United we now have a our own house to call home.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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