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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,108

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,108 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

From start to finish I was pleased with the service and professionalism of each of the staff members. They always took the time to answer questions and make sure I was informed in order to make decisions. I truly felt taken care of the whole way. Thank you the Gutierrez Family

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

The staff was friendly and very helpful.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Our local VU staff were the most responsible and reliable party involved in my home purchase. I didn't have a realtor representing me, but Ryan was able to answer every question I had throughout the process. He even kept the seller in line by insisting on getting all the necessary steps in writing.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Awsome team that always was quick to help and respond!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very helpful and professional. Work was done quickly.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Veterans United made the entire process smooth. They informed us of all the steps in the process, then they guided us through it. The staff helped us along the way. They were awesome!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Chad and Ryan were awesome to work with. They rolled with the punches our builder threw, and got things done professionally, speedily, and rock-solid correct. Very pleased with the results and VERY thankful for their hard work for us. Great guys!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

I can't stress enough how easy Chad, Ryan and Marcella made this experience. I would work with them again without hesitation and I certainly would refer them to others who are looking to purchase or refinance a home. Completely "Top Notch"!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

We have never had the experience of buying a home, where everyone concerned with the process seemed to have such teamwork among themselves. The parts I could not understand were made quite clear through all communications. What a pleasure doing business with such a great group of people!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

3rd time Ive used them. Id do it again.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very friendly service.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very professional loan office and team.I started my process with the Missouri office and was sent to the Austin office since I am in Texas.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Offered better interest than USAA and had lower closing costs.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

The entire staff was so professional! They worked very quickly to get my loan approved and constantly kept me in the loop of what documents were needed. Outstanding!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Ryan Bray and the team were very helpful in turning around a quick VA loan. Our family is grateful and will be recommending Veterans United going forward.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Very friendly and helpful staff.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Austin,Tx location was extremely knowledgeable and helpful throughout the process.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

More Reviews

See all 1,108 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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