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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,138

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,138 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Ryan and his team have been providing timely responses and thorough explanations with outstanding service throughout the entire process.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I am very satisfied and thankful for yalls services. I would highly recommend yall to anyone .Yall have awesome team,forever grateful for yall.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The entire team was professional and acted with great integrity. This has been the best experience I ever had with a lender!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

5 out of 5 Stars
Would Recommend

Excellent service. Very professional with a personal twist.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Hands down the smoothest home buying process. Ryan and team stayed on top of everything as expected. Made the whole experience very nice and will do business with them again.

5 out of 5 Stars
Would Recommend

The team was always available to talk and Ryan ensured our loan processed before the holiday weekend. We truly appreciate the care and support Ryan gave us. Thank you!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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"Ryan, Chad, Kelly, Everyone At Veterans United, Along With My Wonderful Realtor and Others Made The Impossible, Possible and I Secured A Home Loan With Them and Am Now Sitting In And Enjoying My New Home Thanks To Everyone Above"!!!..."They're The Best"!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The way the whole team made me feel at ease throughout the home buying and loan process is nothing but amazing!

5 out of 5 Stars
Would Recommend

My biggest hesitation with the home buying process was having to gamble every day with interest rate locking. Veterans United was able to work with the Texas VLB program however- we ended up with a great rate, and the guesswork being taken out by the nature of the program and our loan officer's excellent understanding of the turbulent financial market really let us move forward with confidence. We wouldn't have closed on this house without Veterans United's help!

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5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I am very pleased, they handled everything very well and was very professional.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Could not give enough praise for this team at Veterans United. This team is a solid crew who first considers the veteran then getting the job done.Outstanding group who lives up to military values.

More Reviews

See all 1,138 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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