Sheldon and his team at Veterans United were absolutely incredible! They made the entire process unbelievably smooth and stress-free from start to finish. Their professionalism, communication, and attention to detail were second to none.
What truly set them apart, though, was the personal touch—they sent our family a customized care package that even included thoughtful items for our three dogs and our cat! That level of care and personalization shows how much they genuinely value their clients and their families.
I can’t thank Sheldon and his team enough for making this such a positive and memorable experience. If you’re looking for a team that truly goes above and beyond for veterans and their families, look no further than Veterans United!
I want to thank all staff at veterans united. Thank you!
They are all very helpful.
I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.
Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.
They kept there promise to lower our interest rate and they did in 10 months.
Excellent Job.
Very easy to use especially to log in to check status of Home process !
This was my first time buying a townhouse, and I have little experience or knowledge with buying a home through Veterans United. The only knowledge I have was through the internet and hearing stories from my friends and their experiences. So I went with it and purchased a home in HI which was expensive, a long process but yet thrilling in the end. The teams that I work with were amazing and very knowledgeable, and I can't thank them enough throughout each step of the way. They made it easy for me, even though I'm in a different state. I will definitely recommend them to my friends and family.
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I have no no problem with Veterans United Service. If I call and I leave a message someone always calls me back. Answers any questions I might have. Customer service is outstanding.
I would highly recommend Veterans United.
Allways ontop of the Tasks! Great to work with! Highly recommended!
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The team was amazing, always on top of things and answered all my question
Jamie has always been exceptional and very easy to communicate with all our concern. She’s been
very helpfull from our first property purchase ( 2 yrs ago ) and til our 2nd one( current) .
Jimmy and his team were absolutely wonderful throughout this process. As a first time home buyer they answered all of my questions and were ever so patient with me when I wanted to really understand what was happening.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Sam and Alexis did. a great job
Everything went smoothly. I wasn't able to communicate much with my load officer team due to my crazy work schedule, but even like that they answered my questions whenever I messaged them.
I’ve never seen a company, let alone a Morgage lender go to such great lengths to make our home purchase happen. They did way more than just provide a loan. They were extremely responsive and involved with every step. They were thoughtful and it felt personal from day one to closing. I won’t ever use another lender.
