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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,167 reviews
620 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,167 unfiltered reviews

Starting on Page 294 of 15,073. Return to Page 1

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Outstanding 👍

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Donald W.

Matt and his team were always there to calm the fears of a first-time home buyer. We chose Veterans United over all the local options and I'm glad we did. Although the mountain of paperwork was sometimes intimidating, it was easy to upload the necessary paperwork to the site and get this process completed. I wish to thank Matt and his team. Our dream has come true!!

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Thank you so much for all your help. Very professional and friendly. Made the process stress free.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

Chris and his whole team are outstanding! Made the process smooth and easy!

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

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Experience first-hand why 359,603 homeowners give us a perfect score!

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5 out of 5 Stars

I was well informed and taken care of through the whole process which felt great with this being such a life changing process.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4.5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Photo submission from Janzell R.

As a first time homebuyer I was very nervous about the whole process. Working with Jaimie & her loan team was a blessing. They answered any questions I had via text, phone, or email very professionally and quickly. They made this experience for me so easy and walked me through every step of the way. I would recommend them 100 percent! Amazing Team!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Kris Ball and his team are always there to assist. They walk me through the process efficiently and effortlessly. They answer any questions I have promptly which helps me keep a calm piece of mind. I appreciate all they have done for us. I will definitely recommend them to all my friends and family.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

Ready to see for yourself?

Experience first-hand why 359,603 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Chris, you're the best.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

The whole team at Veteran united was outstanding I thank you ALL

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Joel and his team has helped me several times and each time it has gone without incident. They are professionals and easy to work with. I highly recommend them to fellow veterans looking to either refinance or purchasing a new home! Thanks for all you do!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

0.5 out of 5 Stars

Can’t get any response regarding my statement after refinancing. My $6k buydown has disappeared.

Response from Veterans United

Hi Troy,
I’m really sorry to hear you haven’t been able to get clarity on your statement and that your buydown funds don’t appear as expected. I can understand how concerning and frustrating that must feel. That’s definitely something we want to look into right away.

Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can review your file and make sure everything is accounted for correctly. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Veterans United has lived up to their reputation every time we have dealt with them. They put the veteran first and do everything they can to make it an easy, painless process.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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