I think a little bit more time getting to know the client better would be helpful. I was getting the feeling that the VU team saw me as a first time buyer.
Overall, the experience was awesome. First time buying a house and they made it easy. The checklist thing made it simple and clear what I needed to do, which was great because I had no clue. You guys made it easy as can be.
This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!
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My process is always fast and flawless.
Christopher and Paige were outstanding! They made the process so easy and quick from start to finish. I would absolutely recommend!
Great customer service, easy to communicate with when questions arose.
Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.
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I've been renting all my life cause I never thought owning a home was a reality for me. I had no idea how easy and affordable the process could be. My only regret is that I didn't come to Veterans United sooner. I would highly recommend to my fellow veterans to pursue buying a home with Veterans United.
Emmett is awesome and easy to deal with
Working with Josh and his team of Tony and Billy was such a satisfying experience. Their knowledge of everything was welcomed. It could not have been an easier process. They were always available with our questions and always had the answer for us. We would recommend United Veterans Home Loans to any veteran and family. We are very grateful and blessed to have had them to help us to purchase our new home and start the next journey in our life!!
Veterans United made the entire process easy and quick. They knew exactly what to do and when to do it and made the whole sale streamlined and easy to understand.
Efficient
