The only scam I experienced was from Safe Haven. I am really sorry I agreed to do business with them.
I love working with Randy and Austin they were both amazing at making things happen especially in the time frame that I was hoping.
We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
I WAS VERY IMPRESSED WITH THE MYVETERANSUNITED WEBSITE WHICH MADE COMMUNICATION EXTREMELY EASY.
I would recommend the title company and real estate agents but never my loan officer!
Response from Veterans United
Hey Michael,
I’m glad to hear you had a good experience with your title company and real estate team, but I’m truly sorry to hear you felt let down by your loan experience. That’s not the level of care or respect we want any of our borrowers to feel, and I appreciate you taking the time to share your feedback.
I’d really like us to review what happened and see how we can learn from your experience. Please reach out to 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Step by step every part of this process with VU was absolutely painless and smooth
Veterans United made the home buying process for us first time home buyers very easy! They helped us with everything along the way, including setting us up with a realtor in the area we were looking in! They stayed on top of everything and made sure that we were prepared for everything along the way! I love how everything can be done online, the to-do list made things so much easier for me, being able to see what still needs to be done and what has been completed in such a user-friendly fashion. I don’t have any other company to compare them to, but we had such a great experience that I’m sure if we ever buy another home, Veteran’s United will have our business again!
While deployed, Rich Pauls contacted me and basically we hit it off and then when I got home he was able to let me know what my wife and me needed to send him as well as Tiffany Herrmann. I will definitely be sending fellow soldiers towards veterans united as long as family members.
After being told no on VA loans thru other banks, Veterans United said let us try and they delivered. On top of helping us buy a house with 50% less down payment, they also cut our auto insurance in half.
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Excellent service.
Don't give up. When the going gets tough the tough keep going.
your team was fantastic. Good people these days are very hard to find. Thank you from the bottom of my heart.
Veterans united offered so much help and offered the resources to make the home buying process quick, easy, and painless.
