I know I am a difficult customer to work with. I sincerely thank you guys for going above n BEYOND expectation (especially with me changing rates n switching programs at the absolute last minute).I am especially thankful for the seamless collaboration between veterans united and united lighthouse. When I began this process a few months ago I could not believe in a million+ years that I'd achieve my personal American dream of becoming a home owner.Thank you from the bottom of my heart for taking care of me and my family.Leandre Killings
U.S Army
Operation Iraqi Freedom
I appreciate that Chad and his team don't call me every time there is a small rate drop. They didn't try to sell me a refi that I didn't want or wouldn't really benefit me. The entire process was virtually effortless and they readily answered all of my questions and took care to ensure I understood all the numbers and each step of the process.BRAVO ZULU!
Semper Fi!
I can't imagine a simpler process. VU has done an OUTSTANDING job modernizing 'paper pushing' and putting it in a "do this next" context. Tools are only tools without great culture and smart people behind those tools - and VU has those in spades. I never felt lost, I always knew what I owed from a paperwork and information perspective to help VU help me. THANK YOU.
I would still like to sit down with some one to discuss the breakdown of my loan and payments.
Response from Veterans United
Victor, We will be reaching out to you for all of your questions and needs. Thank you for using Veterans United.
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From start to finish in the loan process, I was extremely impressed. Having worked with other lenders in the past (even during this loan process), I can tell you that Veterans United is definitely a cut above the rest! After all, I did end up going with Veterans United and thought the last lender was great. Sorry other lender, but you didn’t even come close!
This was my first home buying experience. From the beginning, Sarah walked me through the steps to get me in the right direction. Chad and his team delivered top notch service from the beginning as well, starting with the right realtor for me, Beau and Rebecca Laird. Every question I had was promptly answered by both Veterans United and Beau Laird. I could not have asked for a better team to guide me through this new endeavor of mine. And I will always refer my friends and family to Veterans United for there next home purchase.I thank each and every one of you.Very respectfully,
Charles Garcia
