Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Ryan, Chad, and Kelly at the Veteran's United office in Austin made our home buying experience easy and pleasant. Usually getting the loan is the hardest part in buying a house but with this team, getting the loan was the easiest. We're recommending them to all our veteran friends. Great job Ryan, Chad and Kelly!!!
Entire Veterans United team was incredible. I felt like I was in expert, caring hands the entire time. I could not recommend enough.
The whole in house team did a great job, they were able to handle my questions and request in a timely manner. They also gave me updates via email and text message which was very helpful. Would recommend mend hands down.
Veterans United went above and beyond to make this happen! Ryan was phenomenal, helped us at every turn, even in odd hours, and with odd requests. Excellent job it would not have happened without him, thank you!
Outstanding company, outstanding service.
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Excellent service and support especially for 1st-time buyers.
I was disappointed in the execution in our home buying process. We allowed for 40 days to close & it took much longer.
I would highly recommend Veterans United to all Veterans. Just like us they go above and beyond. They made the home buying experience understandable and much easier. Outstanding in every single way.
Great experience, they made the process easy and smooth. I had awesome communication with all team members and they will keep me updated throughout the whole process 10 out of 10.
You guys made this buy quick.. it wasn't easy but you made sure to stay ahead of the game and guide me through 😁
We ended up closing 6 days late because although the well and septic inspections were on the loan estimate I did not notice them. Monday (before we were due to close on Tuesday) was told that I needed them by 5pm (that same day) if we wanted to close on Tuesday. Now mind you the PEST Inspection was on my TODO list (I submitted it by the 19th) but the well and septic inspections were not. Yes, I know I should have realized it was on the loan estimate. If anyone had mentioned it on Friday I could have had them done by Monday & we could have closed on time. Can anyone tell me WHY only the pest inspection was on the TODO list well prior to the original closing date, when all 3 were on the loan estimate? When I didn't see it on my TODO list, I didn't think about it. And so we closed late. Up until this I had been very happy with Veterans United. I really liked the TODO list. Too bad if didn't include Well & septic on my required inspections.
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I received three different amount for closing costs in just a couple hours. after the second amount i asked for the final amount so I could go to the bank for the certified check. I received and amount , got the check from my bank and the a couple hours later the amount changed again and increased. I had to work that night and would not be able to get another check. This caused a lot of undue stress on my wife and myself.
There is not enough good things to say about this team. Awesome communication, Very timely and accurate. Will definitely recommend them to anyone that ask who to go through.
the entire United Veterans Loan Team made things go so easy if i had any questions they were always available to help and kept me updated every step of the way
Thank you so much to Chad, Ryan, and team for helping us through the process to make our homeownership dreams come true!
