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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,118

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 1,118 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I worked with Chad, Ryan, and Marcella and they were all kind, efficient, and so helpful!!

5 out of 5 Stars
Would Recommend

This was a wonderful experience that allowed me to make informed decisions while using up to date information and advice. Thanks folks.

4.5 out of 5 Stars
Would Recommend

It would be helpful to have a printed list of all documents needed and when they should be submitted.

5 out of 5 Stars
Would Recommend

I’m very happy with the service that was provided to me

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very happy with the service that we got from Veterans United team members. We will recommend them very highly. Again thank you.

5 out of 5 Stars
Would Recommend

I had a wonderful experience working with the entire team at Veterans United. I will definitely recommend them to anyone.

5 out of 5 Stars
Would Recommend

It was an pleasure and I was feeling so fortunately to have the VA UNITED Home loan fabulous people and team helped my family to achieved our dream home...It was so emotionally moment. When we could have wonderful people treat us as friendly as a whole family. After I came back from the war in Iraq, I was living in desperate life until I met my wife. She kept me on my feet and she has convinced me there are more wonderful people in this world. And there are people whom treat people so respectful and helpful, VA UNITED HOME LOAN thank you so much in deep of our heart for what your team help thousand Veterans like me come back home to have a feeling of welcome and we were not abandoned....Thanks, and Thanks again...You all are so wonderful people on earth.!!!!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my third home I have purchased and has been the easiest stress free purchase, thanks to Veterans United. So I highly recommend Veterans United to all military friends and family.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Exceptional service from first contact through final closing.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was very accommodating and made the whole home buying process easy!

5 out of 5 Stars
Would Recommend

The Veterans United team worked hard during my loan process. They ensured I understood every step of the process. It was a pleasure working with everyone.

5 out of 5 Stars
Would Recommend

Definitely non stressful and simple with constant communication, I hope to refinance with you

5 out of 5 Stars
Would Recommend

Best mortgage experience I have had. The title company also said that it was one of the best experiences they have had a well with a lender.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great Job to my whole team. You have all are awesome and knows your job well. Thank You.

5 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Strongly recommend Veterans United. The entire team was professional and the loan process was silky smooth. Top tier in its class! Without any reservations, highly recommend Veterans United. Colonel (retired) Adam G. Bearden

5 out of 5 Stars
Would Recommend

Super customer service on all fronts! Couldn’t have asked for a more positive experience. Kudos to the entire team at my Austin, TX branch! From Dustin, to Corey, and Marcella. Super hats off to Ryan, my loan officer, who always had time for me and answered all my questions. Extremely knowledgeable on the VA process. They made everything super smooth and easy and kept on top of things so I didn’t’t have to. Thanks again to the entire team!

4.5 out of 5 Stars
Would Recommend

Thanks for all of your assistance and small tokens of appreciation

5 out of 5 Stars
Would Recommend

I love veterans United and staff they make home buying simple and easy. This is my second home I have purchased using veterans United can’t wait to use them again soon

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone on the team was exceptional! We are very happy we went with Veteran United Home. They made this process less stressful!

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,118 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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