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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
675 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 37 of 40. Return to Page 1

4.5 out of 5 Stars

Overall experience = very strong. Only negative was when timelines fell apart & pushed closing a few times that influence could more proactive to encourage parties (i.e., appraiser) to meet dates (i.e, be squeaky wheel even when have little control).

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Chad Bowman and Ryan Bray made the loan process very easy. They kept me informed all the way through the process. I could have asked for a better experience.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

The politeness was above and beyond what I expected.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

1.5 out of 5 Stars

The staff was very inept at collecting the necessary documents which were all submitted at the same time as the application process. It seems they had no idea what was required for a loan at was to be titled in a trust. Surely that isn't that unusual

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Chad Bowman, Ryan Bray, Marcella Davis, and the whole Veterans United team was awesome. My family couldn't have had a better experience.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

We were very pleased in how our loan was handled. Chad Bowman and his staff was very thorough with it and communicated with us in everyour aspect.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

The entire team was very responsive and got our questions answered and loan closed very quickly.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars

I and my Real Estate agent have already been recommending your company to others.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Refinancing made easy. Proffessional, friendly and accessible team.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars

Chad and the rest of the staff were nothing but true professionals. Thank you so much!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

I have no words to describe the service and professionalism Chad.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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See all 1,192 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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