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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
674 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 38 of 40. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

Great rate. Great customer service.

5 out of 5 Stars

Working with Ryan, Chad, and Marcella was a great experience! I have already recommended them to others looking to buy a home in the future.

5 out of 5 Stars

Great personal service, no cookie cutter answers.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Very professional and extensive knowledge which made the process flawless. I would recommend in high regards.

5 out of 5 Stars

Veterans United was amazing. I knew, up front, about everything that was expected of me and I was given a simple summary of what information a documentation was needed. This made the entire process easy and stress free.

5 out of 5 Stars

Chad and Ryan were great to work with and very quick at getting our loan approved and processed.

5 out of 5 Stars

This was the third time I have used Veterans United to finance (1) or refinance (2) my homes. I have always received outstanding service from Chad and the staff. I would recommend this company to anyone.

4.5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

Chad and Ryan kept me calm and the process moving forward at breakneck speeds despite the many road blocks and bumps in the road. They are both highly professional and it has been a pleasure to have them on my team. Professionally got the job done!!

4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Very personal and flexible. Worked overtime to make the process seamless and painless. Chad Bowman and his staff at the Austin office are wonderful.

4.5 out of 5 Stars

Chad Bowman and Ryan Bray were amazing! I'd recommend them to everyone that wants a VA loan in the future.

5 out of 5 Stars

The VU team was very professional at all times.

5 out of 5 Stars

Fantastic customer service, closed early, very smooth and easy process

5 out of 5 Stars

Our experiences with Chad and Ryan could not have been any better. However, our experience with John was frustrating. he was rediculously slow, didn't process our paperwork until forced. Every time our paperwork went to hI'm I knew we'd be waiting...

5 out of 5 Stars

Amazing customer service. Highly recommend!

Ready to see for yourself?

Experience first-hand why 931 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Thanks, job well done and fast.

4 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Great communication and we closed right on schedule.

5 out of 5 Stars

A knowledgeable and responsive group with experience.

5 out of 5 Stars
5 out of 5 Stars

Always fast friendly knowledgeable and helpful

5 out of 5 Stars
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