Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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The staff was very helpful and always friendly to talk to especially Marcella. My wife had tons of questions and they took care of all of her request in a very timely manner.
Horrible process, horrible communication, constantly having to resend everything and when we jumped thru there hoops they changed them and had to do it agai . Costing my money to pay for thing again. I could go on and on but I have run out of space
Everyone we dealt with were very professional and handled every situation we brought them in a timely manner.
They were always accessible.
Incredible customer service....first class treatment all the way....from day one!
Wonderful experience! So professional and nice!
Yall closed in less than a month working through Thanksgiving and Christmas. It took another company from August 19th until November 20th and they accomplished nothing.
An exceptional experience .They walked me through the process from start to mission complete. The team was "Second to None!"
There were times when us being the customer where the last to know. I understand that this is normal when getting documents ready for closing . It would be great to let customers know if there not closing the day before and not the day of .
My family was placed in a very unique situation and Chad Bowman was able to help us in figuring out what our options were and achieving our goal of buying a new house. Stellar man providing stellar service.
Chad, Ryan and Marcella were great and instrumental in helping us making our dream come true in purchasing our new home. Thank you all for your efforts!
There were a few minor hitches, but the overall service was excellent in the end. Ryan was very professional and courteous, always willing to help and he stayed in constant touch as well as updating me on a regular basis about the status or progress
Very professional group of people who help you any way they can.
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We received the best customer service and efficiency from Veteran United. We would definitely use them again.
From the pre-approval process down to the last minute stress of closing I was pleasantly pleased with Veterans United! Everyone was professional and helpful and we are still in shock days later at how smooth this process was! THANK You!!
Very knowledgable group of loan specialists. I would highly recommend this loan office to all my veterans for their hard work. This was my second time working with Chad Bowman and his group, and if I could buy a third prop. I would go back to them.
I felt like VU worked really hard to get me the best loan with the most fair cost to all parties. Chad and Ryan were very quick to respond to my questions and would contact me within the hour. Additionally, VU kept me updated on process throughout.
