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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
676 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 36 of 40. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

Very courteous, and professional.

5 out of 5 Stars

I`m very pleased and now telling all my fellow Vet`s about Mr. Bowman and Staff`s professional , friendly and timely manner in dealing with my wife and I.

5 out of 5 Stars

After three VA loans, this was the best experience!

5 out of 5 Stars

The Veterans United team is Austin Texas was outstanding to work with. All my questions were answers quickly and I was informed of every step in the process as soon as possible. I could not have been more satisfied with the service!!

4.5 out of 5 Stars
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5 out of 5 Stars

Chad was excellent and very knowledgable. Ryan the workhorse was on point. And Marcella was pleasant and informative. The dream team.

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5 out of 5 Stars

great communication throughout the process

4.5 out of 5 Stars

The entire experience was wonderful, from day one to closing, the team kept my wife and I in the loop and updated at every step of the process.

5 out of 5 Stars

The experience I had with Veterans United was very professional. The team ensured every document was submitted in a timely manner. The staff was courteous and mindful of my strick time schedule.

4.5 out of 5 Stars

Communication was very good.

5 out of 5 Stars

Courteous, friendly, and professional staff.

3 out of 5 Stars
5 out of 5 Stars

The entire team was great. They were all very organized and very helpful!

4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Chad, Ryan, and Marcella were extremely helpful and made the process very easy.

5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

Everyone that I came into contact with that represented VU was smart,professional and most importantly knew the answer to every question that I had. There isn't enough room for this review to chronical how great my experience was.

5 out of 5 Stars

The service was exceptional. Very satisfied with the professionalism of the team.

4 out of 5 Stars
4.5 out of 5 Stars

The team was very professional, knowledgable and very willing to work with me.

5 out of 5 Stars

I usually only like to deal with people in person and was nervous about them being in Austin but its like they were right next door. They always returned my phone calls, answered all my questions, and helped me out. They were a blessing.

5 out of 5 Stars
5 out of 5 Stars

These guys were incredible.

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