Skip to Content

Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
674 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 34 of 40. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars

They took quite some time in ordering appraisal, appraiser going out to house and finally getting around to turning appraisal in so we could close (late)

5 out of 5 Stars

I realize that many factors affect the home closing. The request for the second verification of employment that I could only access from my work computer and waiting until the day before closing to inform me of the closing amount was stressful. As th

5 out of 5 Stars
5 out of 5 Stars

Zero complaints! I will definitely recommend these guys!

5 out of 5 Stars
5 out of 5 Stars

The only stress I had was in my head! They took care of everything and I never had to wait more then 5 minutes for a response!

5 out of 5 Stars

We're ever so grateful for all your team has done for us your professional and the times you all have taken care of all our needsmeans the world to us. Thanks to you and everyone involved

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 931 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I am extremely pleased with the service!

5 out of 5 Stars
5 out of 5 Stars

They made the process so easy and simple. Never had any problems with the application process.

5 out of 5 Stars

Very professional in everything they do. Chads team was outstanding! Always there for me when I had a question or needed something.

5 out of 5 Stars

Ryan Bray who was the person who was my direct contact is an outstanding individual and was fast and very responsive to any problem or question I had; typically responding within a few hours of my email or immediately if I called him.

5 out of 5 Stars

Chad and his whole team were nothing short of amazing to work with. It was an absolute pleasure because of the motivation and professionalism throughout the entire process. I'm extremely grateful and impressed how fast the closing was handled.

5 out of 5 Stars

Chad and Ryan really made the homebuying process stress free for my family. Using a VA loan is a complicated process and the team at Veterans United were there to help us at every step in the process.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Chad, Ryan and Marcella were the best professionals I've encountered in a decade. The passion, professionalism, confident and overall customer focus is unmatched in any major business transaction in my life. I appreciated the thoroughness. Thanks

5 out of 5 Stars

Chad, Ryan and Marcella made this process very easy...this is the second home I've purchased and my previous lender was not as prepared, thorough and professional as the veterans United team

Ready to see for yourself?

Experience first-hand why 931 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The whole team was very helpful.

5 out of 5 Stars
5 out of 5 Stars

Chad Owens Ryan bray Marcella Davis did an outstanding job in helping me achieve the"American Dream" I'm very grateful for there service and appreciate all there hard work and dedication

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

Chad and his team were amazing!!!!

5 out of 5 Stars

The staff is very experienced and professional. They were easy to work with and helpful.

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

Back to Top