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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,127

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,127 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire team was very responsive and got our questions answered and loan closed very quickly.

4.5 out of 5 Stars
Would Recommend

I and my Real Estate agent have already been recommending your company to others.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Chad and the rest of the staff were nothing but true professionals. Thank you so much!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have no words to describe the service and professionalism Chad.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Great rate. Great customer service.

5 out of 5 Stars
Would Recommend

Working with Ryan, Chad, and Marcella was a great experience! I have already recommended them to others looking to buy a home in the future.

5 out of 5 Stars
Would Recommend

Great personal service, no cookie cutter answers.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very professional and extensive knowledge which made the process flawless. I would recommend in high regards.

5 out of 5 Stars
Would Recommend

Veterans United was amazing. I knew, up front, about everything that was expected of me and I was given a simple summary of what information a documentation was needed. This made the entire process easy and stress free.

5 out of 5 Stars
Would Recommend

This was the third time I have used Veterans United to finance (1) or refinance (2) my homes. I have always received outstanding service from Chad and the staff. I would recommend this company to anyone.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Chad and Ryan kept me calm and the process moving forward at breakneck speeds despite the many road blocks and bumps in the road. They are both highly professional and it has been a pleasure to have them on my team. Professionally got the job done!!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Chad Bowman and Ryan Bray were amazing! I'd recommend them to everyone that wants a VA loan in the future.

5 out of 5 Stars
Would Recommend

The VU team was very professional at all times.

5 out of 5 Stars
Would Recommend

Fantastic customer service, closed early, very smooth and easy process

5 out of 5 Stars
Would Recommend

Our experiences with Chad and Ryan could not have been any better. However, our experience with John was frustrating. he was rediculously slow, didn't process our paperwork until forced. Every time our paperwork went to hI'm I knew we'd be waiting...

More Reviews

See all 1,127 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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