Skip to Content
(512) 646-0800

Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,108

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 1,108 unfiltered, unedited reviews

Starting on Page 31 of 37. Return to Page 1 »

5 out of 5 Stars
Would Recommend

I usually only like to deal with people in person and was nervous about them being in Austin but its like they were right next door. They always returned my phone calls, answered all my questions, and helped me out. They were a blessing.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Overall experience = very strong. Only negative was when timelines fell apart & pushed closing a few times that influence could more proactive to encourage parties (i.e., appraiser) to meet dates (i.e, be squeaky wheel even when have little control).

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowman and Ryan Bray made the loan process very easy. They kept me informed all the way through the process. I could have asked for a better experience.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The politeness was above and beyond what I expected.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

1.5 out of 5 Stars

The staff was very inept at collecting the necessary documents which were all submitted at the same time as the application process. It seems they had no idea what was required for a loan at was to be titled in a trust. Surely that isn't that unusual

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowman, Ryan Bray, Marcella Davis, and the whole Veterans United team was awesome. My family couldn't have had a better experience.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

We were very pleased in how our loan was handled. Chad Bowman and his staff was very thorough with it and communicated with us in everyour aspect.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The entire team was very responsive and got our questions answered and loan closed very quickly.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

I and my Real Estate agent have already been recommending your company to others.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Chad and the rest of the staff were nothing but true professionals. Thank you so much!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

Ready to see for yourself?

Experience first-hand why 859 homeowners give us a perfect score!

Check My Eligibility →
4 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I have no words to describe the service and professionalism Chad.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Great rate. Great customer service.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

More Reviews

See all 1,108 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top