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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
673 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 30 of 40. Return to Page 1

5 out of 5 Stars

We could not be happier with our experience with Veterans United! Chad, Ryan and Marcella were fantastic every step of the way. We will highly recommend VU to all our friends, clients and colleagues. Thanks all!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars

I liked the updates that would be sent

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars

The team kept us informed of the loan progress as the different benchmarks were met. They were easy to reach when we did have questions. Awesome job by the entire team, especially Chad, Ryan, and Marcella!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

All ways informative and on top of everything

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

This was the easiest, most non stressful home buying experience we've ever had!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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3.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars

Excellent communication and response times!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

The entire process from beginning to end was painless. This team works so well together, they are on top of their game and didn't seem to skip a beat. They are professional, courteous, prompt and have a high attention to detail. I especially appreciated the weekly updates once we had a contract on a house, that was very helpful. At my closing, the Title agent and my realtor had nothing my good things to say about Veterans United. It was nice to know that I was in good hands and that I was working with some of the best! Chad and his team were a pleasure to work with and I'd highly recommend them!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Veterans United was always very responsive to my questions, and informative throughout the loan process.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Veterans United have always exceeded expectations in regards to service and prompt handling. I will continue working with Veterans United in the future, and I am absolutely recommending them to anyone who might need a mortgage-broker as well.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

Ready to see for yourself?

Experience first-hand why 931 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

I was immensely impressed with the professionalism, promptness, and experience of everyone there.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars

Good

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars

Veterans united did there utmost duty to achieve everything we were looking for. They went to great lengths to make up for the short comings of others and to reassure us that no extra cost would be incurred on our part. And stayed true to that.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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See all 1,192 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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