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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,171

Total Customer Reviews

98.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,171 unfiltered, unedited reviews

Starting on Page 31 of 39. Return to Page 1 »

1 out of 5 Stars

Horrible process, horrible communication, constantly having to resend everything and when we jumped thru there hoops they changed them and had to do it agai . Costing my money to pay for thing again. I could go on and on but I have run out of space

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Everyone we dealt with were very professional and handled every situation we brought them in a timely manner.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

They were always accessible.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Incredible customer service....first class treatment all the way....from day one!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Wonderful experience! So professional and nice!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Yall closed in less than a month working through Thanksgiving and Christmas. It took another company from August 19th until November 20th and they accomplished nothing.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

An exceptional experience .They walked me through the process from start to mission complete. The team was "Second to None!"

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

1.5 out of 5 Stars

There were times when us being the customer where the last to know. I understand that this is normal when getting documents ready for closing . It would be great to let customers know if there not closing the day before and not the day of .

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

My family was placed in a very unique situation and Chad Bowman was able to help us in figuring out what our options were and achieving our goal of buying a new house. Stellar man providing stellar service.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad, Ryan and Marcella were great and instrumental in helping us making our dream come true in purchasing our new home. Thank you all for your efforts!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

There were a few minor hitches, but the overall service was excellent in the end. Ryan was very professional and courteous, always willing to help and he stayed in constant touch as well as updating me on a regular basis about the status or progress

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Very professional group of people who help you any way they can.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

We received the best customer service and efficiency from Veteran United. We would definitely use them again.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

From the pre-approval process down to the last minute stress of closing I was pleasantly pleased with Veterans United! Everyone was professional and helpful and we are still in shock days later at how smooth this process was! THANK You!!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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4 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very knowledgable group of loan specialists. I would highly recommend this loan office to all my veterans for their hard work. This was my second time working with Chad Bowman and his group, and if I could buy a third prop. I would go back to them.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I felt like VU worked really hard to get me the best loan with the most fair cost to all parties. Chad and Ryan were very quick to respond to my questions and would contact me within the hour. Additionally, VU kept me updated on process throughout.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very courteous, and professional.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I`m very pleased and now telling all my fellow Vet`s about Mr. Bowman and Staff`s professional , friendly and timely manner in dealing with my wife and I.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

After three VA loans, this was the best experience!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

More Reviews

See all 1,171 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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