Ryan Bray who was the person who was my direct contact is an outstanding individual and was fast and very responsive to any problem or question I had; typically responding within a few hours of my email or immediately if I called him.
Chad and his whole team were nothing short of amazing to work with. It was an absolute pleasure because of the motivation and professionalism throughout the entire process. I'm extremely grateful and impressed how fast the closing was handled.
Chad and Ryan really made the homebuying process stress free for my family. Using a VA loan is a complicated process and the team at Veterans United were there to help us at every step in the process.
Chad, Ryan and Marcella were the best professionals I've encountered in a decade. The passion, professionalism, confident and overall customer focus is unmatched in any major business transaction in my life. I appreciated the thoroughness. Thanks
Chad, Ryan and Marcella made this process very easy...this is the second home I've purchased and my previous lender was not as prepared, thorough and professional as the veterans United team
Chad Owens Ryan bray Marcella Davis did an outstanding job in helping me achieve the"American Dream" I'm very grateful for there service and appreciate all there hard work and dedication
The staff was very helpful and always friendly to talk to especially Marcella. My wife had tons of questions and they took care of all of her request in a very timely manner.
Horrible process, horrible communication, constantly having to resend everything and when we jumped thru there hoops they changed them and had to do it agai . Costing my money to pay for thing again. I could go on and on but I have run out of space
Yall closed in less than a month working through Thanksgiving and Christmas. It took another company from August 19th until November 20th and they accomplished nothing.
There were times when us being the customer where the last to know. I understand that this is normal when getting documents ready for closing . It would be great to let customers know if there not closing the day before and not the day of .
See all 1,120 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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