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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,108

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,108 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Ryan, Paul, and Marcella were an amazing group of people professionals that explain EVERYTHING, that really makes one to understand the mortgage process. I initially went to a realtor referred broker that felt like dealing with a used car salesman. S

5 out of 5 Stars
Would Recommend

Everyone was really great to work with and very responsive to questions and concerns. Chad was very studiess on helping through the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It didn't matter which team member I spoke to, each knew exactly where I was in the process and was able to answer my question without hesitation. They also kept me well informed on what to expect which made the entire process smoother. I will always

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Zero complaints! I will definitely recommend these guys!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The only stress I had was in my head! They took care of everything and I never had to wait more then 5 minutes for a response!

5 out of 5 Stars
Would Recommend

We're ever so grateful for all your team has done for us your professional and the times you all have taken care of all our needsmeans the world to us. Thanks to you and everyone involved

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am extremely pleased with the service!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They made the process so easy and simple. Never had any problems with the application process.

5 out of 5 Stars
Would Recommend

Very professional in everything they do. Chads team was outstanding! Always there for me when I had a question or needed something.

5 out of 5 Stars
Would Recommend

Ryan Bray who was the person who was my direct contact is an outstanding individual and was fast and very responsive to any problem or question I had; typically responding within a few hours of my email or immediately if I called him.

5 out of 5 Stars
Would Recommend

Chad and his whole team were nothing short of amazing to work with. It was an absolute pleasure because of the motivation and professionalism throughout the entire process. I'm extremely grateful and impressed how fast the closing was handled.

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5 out of 5 Stars
Would Recommend

Chad and Ryan really made the homebuying process stress free for my family. Using a VA loan is a complicated process and the team at Veterans United were there to help us at every step in the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad, Ryan and Marcella were the best professionals I've encountered in a decade. The passion, professionalism, confident and overall customer focus is unmatched in any major business transaction in my life. I appreciated the thoroughness. Thanks

5 out of 5 Stars
Would Recommend

Chad, Ryan and Marcella made this process very easy...this is the second home I've purchased and my previous lender was not as prepared, thorough and professional as the veterans United team

5 out of 5 Stars
Would Recommend

The whole team was very helpful.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad Owens Ryan bray Marcella Davis did an outstanding job in helping me achieve the"American Dream" I'm very grateful for there service and appreciate all there hard work and dedication

More Reviews

See all 1,108 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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