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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,108

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The entire process from beginning to end was painless. This team works so well together, they are on top of their game and didn't seem to skip a beat. They are professional, courteous, prompt and have a high attention to detail. I especially appreciated the weekly updates once we had a contract on a house, that was very helpful. At my closing, the Title agent and my realtor had nothing my good things to say about Veterans United. It was nice to know that I was in good hands and that I was working with some of the best! Chad and his team were a pleasure to work with and I'd highly recommend them!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United was always very responsive to my questions, and informative throughout the loan process.

5 out of 5 Stars
Would Recommend

Veterans United have always exceeded expectations in regards to service and prompt handling. I will continue working with Veterans United in the future, and I am absolutely recommending them to anyone who might need a mortgage-broker as well.

5 out of 5 Stars
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5 out of 5 Stars
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I was immensely impressed with the professionalism, promptness, and experience of everyone there.

4 out of 5 Stars
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3.5 out of 5 Stars
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Veterans united did there utmost duty to achieve everything we were looking for. They went to great lengths to make up for the short comings of others and to reassure us that no extra cost would be incurred on our part. And stayed true to that.

4.5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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Chad and Ryan are great Americans, truly.

5 out of 5 Stars
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5 out of 5 Stars
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Team has a streamlined process,are organized, they're communicative and kept me informed along the way.

5 out of 5 Stars
Would Recommend

Ryan and Chad are the best!! Outstanding performance to get my home closed on time. Always helpful and never treated me like just another number. Best home buying experience of my life!!!!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great team. Responded quickly to all our questions and was able to find ways to meet our needs

More Reviews

See all 1,108 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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