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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,120

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

I liked the updates that would be sent

5 out of 5 Stars
Would Recommend

The team kept us informed of the loan progress as the different benchmarks were met. They were easy to reach when we did have questions. Awesome job by the entire team, especially Chad, Ryan, and Marcella!

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

All ways informative and on top of everything

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was the easiest, most non stressful home buying experience we've ever had!

3.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Excellent communication and response times!

5 out of 5 Stars
Would Recommend

The entire process from beginning to end was painless. This team works so well together, they are on top of their game and didn't seem to skip a beat. They are professional, courteous, prompt and have a high attention to detail. I especially appreciated the weekly updates once we had a contract on a house, that was very helpful. At my closing, the Title agent and my realtor had nothing my good things to say about Veterans United. It was nice to know that I was in good hands and that I was working with some of the best! Chad and his team were a pleasure to work with and I'd highly recommend them!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United was always very responsive to my questions, and informative throughout the loan process.

5 out of 5 Stars
Would Recommend

Veterans United have always exceeded expectations in regards to service and prompt handling. I will continue working with Veterans United in the future, and I am absolutely recommending them to anyone who might need a mortgage-broker as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I was immensely impressed with the professionalism, promptness, and experience of everyone there.

4 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

Veterans united did there utmost duty to achieve everything we were looking for. They went to great lengths to make up for the short comings of others and to reassure us that no extra cost would be incurred on our part. And stayed true to that.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,120 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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