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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,127

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,127 unfiltered, unedited reviews

Starting on Page 24 of 38. Return to Page 1 »

5 out of 5 Stars
Would Recommend

We have never had the experience of buying a home, where everyone concerned with the process seemed to have such teamwork among themselves. The parts I could not understand were made quite clear through all communications. What a pleasure doing business with such a great group of people!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

3rd time Ive used them. Id do it again.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very friendly service.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very professional loan office and team.I started my process with the Missouri office and was sent to the Austin office since I am in Texas.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Offered better interest than USAA and had lower closing costs.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

The entire staff was so professional! They worked very quickly to get my loan approved and constantly kept me in the loop of what documents were needed. Outstanding!

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Ryan Bray and the team were very helpful in turning around a quick VA loan. Our family is grateful and will be recommending Veterans United going forward.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Very friendly and helpful staff.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Austin,Tx location was extremely knowledgeable and helpful throughout the process.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

2 out of 5 Stars

kept asking for documents we already sent time and again, plus you asked for to much, I have already applied for received and paid off one VA loan for 100,000 dollars in MS, that should have been enough to get this loan done.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

2 out of 5 Stars

The process took way too long. From the loan specialist to the lender, it seemed either they were lacking the experience or they had to large of a work load to give the appropriate attention.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Long process since I build a new house. But well worth the wait the Austin team put everything in high gear in order for me to close on the target date they did an outstanding job

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend

Good job guys

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

The entire VU team was professional, knowledgeable, and very responsive. They were there to answer every question and find a solution to every issue.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The process was easy and the specialists were very professional

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Actually, we refi our present home and the process was smooth and completed through email and then in person.Chad Bowman helped us purchase our current home about eight years ago and we decided that in considering to refi we would contact him. He's a very great person to work with and kept us inform and update.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

More Reviews

See all 1,127 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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