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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,283 reviews
591 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,283 unfiltered reviews

Starting on Page 2 of 15,077. Return to Page 1

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Zach and his team were amazing and very responsive. When they sensed i was getting anxious they reached out and stayed pro-active.Perhaps the best testimony is that they impressed me enough for me to go them. TWICE

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Very communicative and responsive! I never had a question go unanswered. As a first time home buyer I didn't understand much of the process but they made sure to explain everything and make sure we knew what was going on. Highly recommend!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

My team worked hard to help me get my new home. Katy, and her team are amazing. My wife and I couldn’t be happier.
Thank you all so much.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

10/10 experience! Nick Schuster went above and beyond, and I can’t thank him and the team enough. Thank you guys!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

I've owned 2 prior homes and the purchase of this one was absolutely amazing. I've had my VA benefits for years and was previously discouraged from using them by both realtors and mortgage brokers. Veterans United approached to your home purchase is like a military operation. Justin, Julie, Tucker, John and a host of others work together to coordinate your purchase with complete transparency. This is a 5 ⭐️...10 plus lender that comes highly recommended.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Overall the help that the Veterans United team provided was way more than I asked. Every time I asked for something, I got the answers that helped me understand my loan and they would reply back to my texts and email in short time.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

His team was helpful and knowledgeable.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Gabriel and Maureen were AWESOME!! I had a trickier situation than most and we all worked together to get to the finish line and I HAVE A NEW HOUSE!! My questions were answered promptly and all requests for information were explained in detail as to What and Why it was needed. CONSTANT COMMUNICATION was phenomenal!

headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

1.5 out of 5 Stars

We’ll be looking elsewhere for future loans. Biggest regret is not shopping around for lenders longer.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

You guys have a great team who care about their job and the people they are serving

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

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5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Maggie Schuh has been wonderful to work with and thanks to her, I would recommend Veterans United to everyone.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Everyone worked hard to help me buy a home. The concierge service added to the outstanding assistance for the start of the utilities a inspections.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Exceptional job. Katie was very responsive and helpful.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Our Veterans United team was wonderful to work with. They were friendly, helpful, and always quick to respond. They answered every question and concern I had without hesitation and made the entire process feel smooth and stress-free. I truly appreciated their patience and communication throughout.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Brian was awesome.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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