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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
648 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
4.5 out of 5 Stars
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5 out of 5 Stars

A fine group of folks who worked hard all the way to the signing of the property.

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Very friendly and professional

5 out of 5 Stars
5 out of 5 Stars

From start to finish in the loan process, I was extremely impressed. Having worked with other lenders in the past (even during this loan process), I can tell you that Veterans United is definitely a cut above the rest! After all, I did end up going with Veterans United and thought the last lender was great. Sorry other lender, but you didn’t even come close!

5 out of 5 Stars

The Killeen Texas Branch exceeded my expectations. Kenny processed my application within minutes. Danny and Ryan took care of the rest. This was the fastest closing I ever experienced even with delays on the seller's side of the process. Job well done!

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5 out of 5 Stars

They made the process simple

5 out of 5 Stars
5 out of 5 Stars

The VU team was professional, efficient, and very supportive through the entire mortgage process. At closing their documents were exact. No surprises and lots of good advice. I recommended them to anyone wanting to buy property in Central Texas.

5 out of 5 Stars

This was my first home buying experience. From the beginning, Sarah walked me through the steps to get me in the right direction. Chad and his team delivered top notch service from the beginning as well, starting with the right realtor for me, Beau and Rebecca Laird. Every question I had was promptly answered by both Veterans United and Beau Laird. I could not have asked for a better team to guide me through this new endeavor of mine. And I will always refer my friends and family to Veterans United for there next home purchase.I thank each and every one of you.Very respectfully,
Charles Garcia

5 out of 5 Stars

They did an outstanding job meeting all of my needs.

5 out of 5 Stars

Was an easy and streamlined service. Chad and his team were extremely helpful and understanding. Would recommend 10 out of 10 times.

5 out of 5 Stars
5 out of 5 Stars

Danny and his team were great. They made everything easy and things moved quickly to closing.

5 out of 5 Stars
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

4.5 out of 5 Stars
4 out of 5 Stars

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5 out of 5 Stars

Chad Bowman, Ryan Bray and the Austin-team are phenomenal; they are my first go-to and I always recommend them to other veterans in need of an excellent mortgage-broker.

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4 out of 5 Stars

Turnkey service that really helped me through the process.

4.5 out of 5 Stars
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