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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,617 reviews
583 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,617 unfiltered reviews

Starting on Page 16 of 15,021. Return to Page 1

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Everyone that worked on this was very knowledgeable. Great service

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

I absolutely loved working with Noah and his team. One of my VU favorites!!

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

My team never pushed me to rush through anything, and always asked if I ever felt rushed they could slow down. Always explained everything so there was no confusion. And they answered every question I had. If there was anything they didn't know they would look up information before answering to not get it wrong.

headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The team did an excellent job from day one to closing, their tireless effort led to a smooth process and seamless closing. I appreciate their readiness to handle every need and quickly resolve any task and complete it to the fullest. Always a pleasure working with Adam and Levi!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Let me say this…. Bryant and the WHOLE team made this a flawless purchase. First time I have used VA and I would NEVER use a different group! I love y’all and can’t thank you enough!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

The process was easy. Having an interactive website to upload documents made it extremely convenient.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Great team very helpful

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

This is my second time Veterans United and I could not be more pleased with the Service and Staff.
Jason and Megan were outstanding in every way.
Respectfully
Eddie M Redfearn

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Spencer Yoggerst

Loan Officer: Spencer Yoggerst

NMLS# 2734286

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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Experience first-hand why 358,259 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

They were so nice to me and very helpful and was everything I wanted

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Great team all around awesome communication and team work.

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

The team at Veterans United literally saved my life. I was stuck in a mold infested rental home and the landlord absolutely refused to address the issue, even though my health was noticeably deteriorating as a result. After living out that true rental nightmare, I decided that it was time to buy my first house and I truly do not think that I could’ve done it without them. Everyone on the team was completely on their game and I was able to close on a wonderful home only 33 days after initially contacting them. I swear it’s like they wouldn’t rest until I was safe in a new home. Everyone was so attentive and available whenever I needed them. Being a homeowner was not a part of my plan for the year, but they helped me figure it out logistically and financially despite my lack of preparation. It was an incredibly stressful and emotional time to say the least and they were so supportive in every possible way. They really made it so I was able to maintain sanity through the whole process. They cared deeply about me as a person, not just my business. There are so many predatory companies in the home buying market and I am truly lucky they reached out to me so quickly and took such great care of me from the day that I reached out until the day that I closed and beyond. I genuinely could not be more grateful. I now recommend Veterans United to every single veteran who will listen to me whether they are currently in the market for a new house or not. They worked miracles for me and helped me accomplish a huge milestone that I did not even think was a possibility. Every single person on my team has a special place in my heart forever.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Great team! They were great at keeping me informed every step of the way and offered plenty of resources to help me move and get everything set up.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

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