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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,127

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

The VU team was professional, efficient, and very supportive through the entire mortgage process. At closing their documents were exact. No surprises and lots of good advice. I recommended them to anyone wanting to buy property in Central Texas.

5 out of 5 Stars
Would Recommend

This was my first home buying experience. From the beginning, Sarah walked me through the steps to get me in the right direction. Chad and his team delivered top notch service from the beginning as well, starting with the right realtor for me, Beau and Rebecca Laird. Every question I had was promptly answered by both Veterans United and Beau Laird. I could not have asked for a better team to guide me through this new endeavor of mine. And I will always refer my friends and family to Veterans United for there next home purchase.I thank each and every one of you.Very respectfully,
Charles Garcia

5 out of 5 Stars
Would Recommend

They did an outstanding job meeting all of my needs.

5 out of 5 Stars
Would Recommend

Was an easy and streamlined service. Chad and his team were extremely helpful and understanding. Would recommend 10 out of 10 times.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Danny and his team were great. They made everything easy and things moved quickly to closing.

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad Bowman, Ryan Bray and the Austin-team are phenomenal; they are my first go-to and I always recommend them to other veterans in need of an excellent mortgage-broker.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Turnkey service that really helped me through the process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was very easy to refinance our home. I wanted to refinance for a while, but was unsure of the length of the process and if it would be worth it in the end. However, with Veterans United everything was quick, and the team did a great job answering all my questions!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Looking forward to recommending my friends to Chad Bowman and his team.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United makes the home buying experience easy and pleasant by taking the scary out of the loan process. Their website checklist takes the guesswork out of the paperwork. You can upload all of your documents right there, easy peasy. Veterans provided a team of people to answer questions and walk us through anything we needed clarification on. It was a pleasure working with them.

5 out of 5 Stars
Would Recommend

The Veterans United team in Austin is truly amazing! I have heard some horror stories! I can truly say that I will not be telling anyone any stories of that nature about Veteran’s United. This has been, HANDS DOWN, the best customer experience I have ever had. The team I worked with were all polite, easy to contact, and kept me informed every step of the process to ensure that I knew what to do, when to do it, and why it had to be done. That made closing so much easier and had less questions because I was an informed customer of Veterans United. They truly exceeded my expectations!

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy. Chad Bowman and his team were great at communicating with me throughout the process. The website made collecting and submitting the required documents a breeze. It was a very smooth process and I would highly recommend Veterans United to my fellow veterans.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank You Chad and your team for all the help and making this purchase as easy and stress less as possible Thank y’all so much

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,127 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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