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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,118

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend

Danny and his team were great. They made everything easy and things moved quickly to closing.

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad Bowman, Ryan Bray and the Austin-team are phenomenal; they are my first go-to and I always recommend them to other veterans in need of an excellent mortgage-broker.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Turnkey service that really helped me through the process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was very easy to refinance our home. I wanted to refinance for a while, but was unsure of the length of the process and if it would be worth it in the end. However, with Veterans United everything was quick, and the team did a great job answering all my questions!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Looking forward to recommending my friends to Chad Bowman and his team.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United makes the home buying experience easy and pleasant by taking the scary out of the loan process. Their website checklist takes the guesswork out of the paperwork. You can upload all of your documents right there, easy peasy. Veterans provided a team of people to answer questions and walk us through anything we needed clarification on. It was a pleasure working with them.

5 out of 5 Stars
Would Recommend

The Veterans United team in Austin is truly amazing! I have heard some horror stories! I can truly say that I will not be telling anyone any stories of that nature about Veteran’s United. This has been, HANDS DOWN, the best customer experience I have ever had. The team I worked with were all polite, easy to contact, and kept me informed every step of the process to ensure that I knew what to do, when to do it, and why it had to be done. That made closing so much easier and had less questions because I was an informed customer of Veterans United. They truly exceeded my expectations!

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy. Chad Bowman and his team were great at communicating with me throughout the process. The website made collecting and submitting the required documents a breeze. It was a very smooth process and I would highly recommend Veterans United to my fellow veterans.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank You Chad and your team for all the help and making this purchase as easy and stress less as possible Thank y’all so much

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our experience was clear and painless. Anytime we didn't understand something, we got a straightforward explanation. Replies were quick, even on the weekends. We're glad we decided to go with Veterans United and the team's expertise was invaluable.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the second time we have worked with Chad and his team and we continue to be extremely happy with their service.

5 out of 5 Stars
Would Recommend

They moved super fast to help us get funded, due to our lease being done. We were pre-qualified and funded in a little over 30 days, which upon talking to other loan companies said it wasn't possible. Super helpful throughout the entire process. As well as their online website was very easy to upload documents and keep us in the loop with the process of the approval. It was the first time my husband used his VA loan, this is a loan company I would recommend to other vets that are hesitant because of fear of how complicated, Veteran United makes it super streamed lined.

4 out of 5 Stars
Would Recommend

More Reviews

See all 1,118 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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