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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,106

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Would recommend and would not use any other lender in future.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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3.5 out of 5 Stars
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great communication from Chad and Ryan, every step of the way. Our first-time home buying experience was seamless, thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great team... Thanks for the outstanding support...

5 out of 5 Stars
Would Recommend

Recommend in the strongest possable terms. Not my first time with VU, but just like last time, great service by people that care.

5 out of 5 Stars
Would Recommend

Veterans United was one of the best parts of the buying experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

Chad made this process extremely simple and easy, from start to finish.

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4 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I highly recommend all veterans who want to buy or refinance a home, to give Veterans United Home Loans a call. You will not go wrong. It is so easy and stress free. They have the best team in Texas for all your home needs! I guarantee it!

5 out of 5 Stars
Would Recommend

Within 15 minutes of completing the initial loan application on line I had an approved amount which provided me with a budget to work with when looking at homes. The staff at Veterans United were professional, polite and explained the process quite thoroughly. The interactive website was extremely handy because it was easy to use and also kept me updated on each step. I knew what was needed to move the loan/purchase along at each major point in the process. The website also has a wealth of information available to assist in learning the specifics of each step along the way. At the last stage, I got the congratulatory call less than an hour after signing the final papers with the mortgage company. Smooth sailing all the way from start to finish. I definitely recommend Veterans United for veterans looking to purchase a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you have the option to use a VA loan, contact Chad and his team as part of your purchasing process. As you review your options, they should definitely be included in your research. All things equal with your loan details, their customer service is outstanding and you should consider them as your first choice.

5 out of 5 Stars
Would Recommend

Quick closing, very personable staff!!!

4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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