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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,118

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

They know VA loans and can help you through this process with minimal stress.

5 out of 5 Stars
Would Recommend

The entire financing process was much easier than I thought that it would be thanks to the hard work and excellent communication provided by VU and the realtor they recommended to me. I 100% plan on recommending them to any of my friends who plan on purchasing a home in the future!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad Bowman, Kelly and Ryan made this home purchase easy. They established an excellent communication link to the other parties involved and made them happy as well. It was even mentioned during closing that "this particular group at Veterans United were on top of it!"Thank you so much.The Serna Family

5 out of 5 Stars
Would Recommend

Overall, very good team with extensive knowledge of VA loans.I would definitely recommend. Veterans United is an asset to our veterans.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad has a friendly, well-trained staff that operated seamlessly to support every aspect of our VA loan process. They were easy to reach at all times, often anticipating our questions before we asked them, and did an excellent job of keeping us in the loop via both emails and phone calls. It is clear they enjoyed helping get us through what is really a rather complicated process. However, they made it seem so simple!

5 out of 5 Stars
Would Recommend

From the first day that we contact Chad Bowman he have been very respectful. This is our first time buying a house so we ask a lot of question but Chad was so patient with us and answered all our question. We always received updates on the progress of the home. I would be sending my family and friend to Veterans United... Chad is the greatest, Thank you Chad for everything and your team was amazing.
Lee and Shawndra

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Would recommend and would not use any other lender in future.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great communication from Chad and Ryan, every step of the way. Our first-time home buying experience was seamless, thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great team... Thanks for the outstanding support...

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5 out of 5 Stars
Would Recommend

Recommend in the strongest possable terms. Not my first time with VU, but just like last time, great service by people that care.

5 out of 5 Stars
Would Recommend

Veterans United was one of the best parts of the buying experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,118 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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