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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,108

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,108 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend

Veterans United gave me that flexible oppertunity to close in a realistic timeline. I didn't felt rushed or pressured to get papers to the processer.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ryan and his team were so professional, responsive and courteous. The process of moving from state to state is so stressful but they helped to ease the stress by staying on top of all we needed. I was especially impressed when I was able to get a hold of them late in the day on Wednesday before thanksgiving.
Marcella did a great job of keeping all parties informed every step of the way. When I emailed her, she generally responded within 10 min which really help put our minds at ease. I will refer this group to my family and friends

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

My overall experience with everyone at Veterans United was a very positive one, and I cannot thank them enough for the support provided. I would definitely work with them again in the future, or at least recommend them to my fellow veteran friends.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

As a first time home buyer I came in expecting a stressful and troublesome process. I actually thought things was going too smooth to be true. Well, it was smooth all the way through closing! I’m now a happy home owner.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans United was outstanding to work with. They took the time to explain all the steps and procedures to my wife and I. We felt that they helped us make the right decisions.
What a great team they were to work with. I definitely recommend them to any veteran that is looking for a good reliable company to help with home buying. Great job.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

As a first time home buyer, Veterans United made buying a home seem easy. Would definitely recommend.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

I will be recommending Veterans United to everyone I know, and cannot envision every seeking a mortgage through another company. Im completely blown away by how great the team at VU is in every step of the process. Completely outstanding.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Would recommend to anyone. Never once did I feel like I was lost with this team of people. Everyone worked together to answer any and all questions I had in a timely manner. From start to finish everything was clear on what they needed and wanted from me to keep it moving forward.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Each and every member, to included other individuals such as Chad Bowman and Marcella Davis are all very helpful, prompt, thorough, and personable.
They each make the experience very simple and smooth.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans United is a solid, easy, and rest assured company to handle your home loan needs. I have had two great experiences in the past. The team is very responsive and helpful. I highly recommend them.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Excellent customer service, great team and very knowledgeable on anything VA loan related.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

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5 out of 5 Stars
Would Recommend

Veteran's United is an outstanding organization for Vets to rely on to use one of their best benefits. Financing a home often comies with problems, and your home purchase is more likely to succeed with a team that works quickly and accurately through any problems.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The process, knowledge, and support provided by Veterans United made a stressful time in my life a lot more bearable and successful. In a sea of mediocrity, the professionalism of the Veterans United team was a breath of fresh air.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Amazing from start to finish. My VU team was very responsive and engaged throughout our the entire process and took the time to explain details to me when I had questions.
Extremely professional and such a great experience!

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Amazing staff, Very knowledgeable! Always responded back quickly on the rare occasion I didn't get ahold of someone on the first try, even after hours.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

More Reviews

See all 1,108 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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