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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
674 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 33 of 40. Return to Page 1

5 out of 5 Stars

They were very thorough in all aspects of the loan process, any questions I had they answered

4.5 out of 5 Stars

Very helpful and answered all the questions we had. Will definitely recommend them and will use them again.

4 out of 5 Stars

Chad and Ryan were outstanding. Only hiccup was the appraisal on the home. Took about 16-17 to get the appraisal when we were told 10 days. Overall great service.

3.5 out of 5 Stars
5 out of 5 Stars

Extremely professional & courteous.

4 out of 5 Stars
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5 out of 5 Stars

To everyone at Veterans United Home Loans. This was first experience with buying a home. You all made the process easy and pain free. Everyone was very kind and helpful. Everyone that answered the phone at your office when I call was courteous and professional, they answered my every question and replied within minutes of phone calls or emails.

5 out of 5 Stars

Chad Bowman and his team were extremely professional and helpful. I was always kept in to loop of information concerning my process and I'm thankful for all they've done.

5 out of 5 Stars

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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Excellent communications & follow-up!

5 out of 5 Stars

Chad's team was phenomenal to work with!

5 out of 5 Stars

Went beyond what I expected to help throughout the entire process. Would highly recommend them to everyone.

5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 931 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
4 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Ryan, Paul, and Marcella were an amazing group of people professionals that explain EVERYTHING, that really makes one to understand the mortgage process. I initially went to a realtor referred broker that felt like dealing with a used car salesman. S

5 out of 5 Stars

Everyone was really great to work with and very responsive to questions and concerns. Chad was very studiess on helping through the process.

5 out of 5 Stars
5 out of 5 Stars

It didn't matter which team member I spoke to, each knew exactly where I was in the process and was able to answer my question without hesitation. They also kept me well informed on what to expect which made the entire process smoother. I will always

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