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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,120

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,120 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My family was placed in a very unique situation and Chad Bowman was able to help us in figuring out what our options were and achieving our goal of buying a new house. Stellar man providing stellar service.

5 out of 5 Stars
Would Recommend

Chad, Ryan and Marcella were great and instrumental in helping us making our dream come true in purchasing our new home. Thank you all for your efforts!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

There were a few minor hitches, but the overall service was excellent in the end. Ryan was very professional and courteous, always willing to help and he stayed in constant touch as well as updating me on a regular basis about the status or progress

4.5 out of 5 Stars
Would Recommend

Very professional group of people who help you any way they can.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We received the best customer service and efficiency from Veteran United. We would definitely use them again.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From the pre-approval process down to the last minute stress of closing I was pleasantly pleased with Veterans United! Everyone was professional and helpful and we are still in shock days later at how smooth this process was! THANK You!!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very knowledgable group of loan specialists. I would highly recommend this loan office to all my veterans for their hard work. This was my second time working with Chad Bowman and his group, and if I could buy a third prop. I would go back to them.

5 out of 5 Stars
Would Recommend

I felt like VU worked really hard to get me the best loan with the most fair cost to all parties. Chad and Ryan were very quick to respond to my questions and would contact me within the hour. Additionally, VU kept me updated on process throughout.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very courteous, and professional.

5 out of 5 Stars
Would Recommend

I`m very pleased and now telling all my fellow Vet`s about Mr. Bowman and Staff`s professional , friendly and timely manner in dealing with my wife and I.

5 out of 5 Stars
Would Recommend

After three VA loans, this was the best experience!

5 out of 5 Stars

The Veterans United team is Austin Texas was outstanding to work with. All my questions were answers quickly and I was informed of every step in the process as soon as possible. I could not have been more satisfied with the service!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad was excellent and very knowledgable. Ryan the workhorse was on point. And Marcella was pleasant and informative. The dream team.

5 out of 5 Stars
Would Recommend

great communication throughout the process

4.5 out of 5 Stars
Would Recommend

The entire experience was wonderful, from day one to closing, the team kept my wife and I in the loop and updated at every step of the process.

5 out of 5 Stars
Would Recommend

The experience I had with Veterans United was very professional. The team ensured every document was submitted in a timely manner. The staff was courteous and mindful of my strick time schedule.

4.5 out of 5 Stars
Would Recommend

Communication was very good.

More Reviews

See all 1,120 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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