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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,106

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The entire Veterans United team were perfect it was teamwork displayed at its finest with Marcella, Kelly, Josh, Dustin, Chad and Ryan. As well as even bring Mesia in as our realtor... from start to finish it was just pleasant experience.

5 out of 5 Stars
Would Recommend

Ryan was awesome. This process spanned over the course of a year. He was always available to answer questions and quick to do so. I was very pleased with him and his service. The entire veterans United team is top notch and really did do the work to make the home buying process as simple as possible.

5 out of 5 Stars
Would Recommend

Thank you all for the amazing work! You were courteous and prompt with everything making this transaction go smoothly. Definitely recommend working with this team.Chad, Dustin, Ryan, Kelly, Sarah and Cory Thank you from the bottom of our hearts!Craig Wellener and Cristina Hawkins

5 out of 5 Stars
Would Recommend

The home buying process was so stressful to us but this team put those worries aside and aided in every way!! Extremely exceptional!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

No issues, the team was responsive and helpful. Thank you!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

smooth operator, now sing it.

5 out of 5 Stars
Would Recommend

Veterans United were exceptional to work with. Ryan Bray and his team were knowledgeable, helpful, provided solutions for our situation that we never would’ve been able to be aware of without their expertise. We are so very proud of our choice to use Veterans United as our lender. We are beyond thrilled with their service, professionalism and courteous demeanor each and every time we had a concern.

5 out of 5 Stars
Would Recommend

I totally recommend for your VA home buying experience. They made the home buying process smooth and super easy. I always heard it was a grueling process but they made it an amazing experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was so much easier to buy a house in Texas with out team than it was to sell our house in New York, with a bunch of bumbling New York lawyers !

5 out of 5 Stars
Would Recommend

We had a great experience and everything went smoothly. The todo lists were helpful and the team checked in on us periodically. They were also very responsive when we needed quotes while we were in the home shopping process.

5 out of 5 Stars
Would Recommend

Veterans United did a fantastic job of securing our loan. I highly recommend this company. The loan officer was so helpful and they made things easier with their secure portal and concierge services.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I worked with Chad, Ryan, and Marcella and they were all kind, efficient, and so helpful!!

5 out of 5 Stars
Would Recommend

This was a wonderful experience that allowed me to make informed decisions while using up to date information and advice. Thanks folks.

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4.5 out of 5 Stars
Would Recommend

It would be helpful to have a printed list of all documents needed and when they should be submitted.

5 out of 5 Stars
Would Recommend

I’m very happy with the service that was provided to me

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very happy with the service that we got from Veterans United team members. We will recommend them very highly. Again thank you.

5 out of 5 Stars
Would Recommend

I had a wonderful experience working with the entire team at Veterans United. I will definitely recommend them to anyone.

5 out of 5 Stars
Would Recommend

It was an pleasure and I was feeling so fortunately to have the VA UNITED Home loan fabulous people and team helped my family to achieved our dream home...It was so emotionally moment. When we could have wonderful people treat us as friendly as a whole family. After I came back from the war in Iraq, I was living in desperate life until I met my wife. She kept me on my feet and she has convinced me there are more wonderful people in this world. And there are people whom treat people so respectful and helpful, VA UNITED HOME LOAN thank you so much in deep of our heart for what your team help thousand Veterans like me come back home to have a feeling of welcome and we were not abandoned....Thanks, and Thanks again...You all are so wonderful people on earth.!!!!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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