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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,137

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,137 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had issues getting the apraisal from the appraiser. It took the appraiser almost two weeks for VU to get the appraisal after the appraisal was completed.Evidently, this was common for this appraiser.However, Chad and Ryan were great!They keep in constant contact with me with updates on attempts to get the completed appraisal from the appraiser.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I' be got to say Mr. Bowman & Ryan were gentlemen and great help. They were easy & great to work with. They explained everything in detail. I also want to sat the receptionist Was also grea o work with. Thank y'all for all the help. God Bless yall.

5 out of 5 Stars
Would Recommend

Smooth, hassle free process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Professional courtesy at every turn. Veterans United representatives were always ready to answer questions and provide immediate support.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Responsive and straightforward

4.5 out of 5 Stars
Would Recommend

Chad and his team were great. My scheduled closing was able to move up about a week because they got all the pieces together in a timely manner.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The loan team was very attentive and informative throughout the entire process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Bowman team is top notch.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

The staff was always available and responsive.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Jerome A.

From start to finish, attentive, helpful, easy to talk to.. a great experience during a stressful time... I really appreciated it...

5 out of 5 Stars
Would Recommend

Chad, Ryan, and Kelly were great to work with. They answered all my questions promptly and were very thorough during my loan process. And I really appreciated their A-1 customer service.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They were kind and edficient

4.5 out of 5 Stars
Would Recommend

More Reviews

See all 1,137 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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