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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,187 reviews
706 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,187 unfiltered reviews

Starting on Page 2 of 40. Return to Page 1

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Outstanding customer service! The webpages are easy to navigate and no question went unanswered for more than 24 hours...most often questions were answered within 2 hours!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Ryan and his team was wonderful doing the whole process answering a lot of of My Wife and my questions of things we did not understand at the time. They was very fast on getting all the paperwork done in a timely matter.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Thank you Veterans United for taking care of us and making my first time home buyer experience smooth. I appreciate y'all.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars

Everything was great. The team at Veterans United are very thorough. My only criticism is files and papers being requested at the last moment of the week or day, pushing the closing out.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Amazing. Kenny made the process so simple and easy. His team was amazing and always communicated.

headshot image of Kenny Ashton

Loan Officer: Kenny Ashton

NMLS# 1294914

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

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4.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

They were very helpful and knowledgeable about the process.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Ryan Bray was outstanding! He really knows the VA loan process inside and out, and he made everything smooth and stress-free. Any time I had a question, him and his team was right there with support and helpful resources. As a veteran, I felt genuinely taken care of throughout the whole process. Highly recommend.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

The team was exceptional. Never could have done it without them.
Thank you all so much.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Overall, I’d give Veterans United a 10 out of 10. From start to finish, everything was straightforward, organized, and way less stressful than I expected as a first-time buyer. Everyone I worked with actually took the time to explain things and keep me in the loop, which made the process feel solid and trustworthy.And yes, I’d definitely recommend Veterans United to friends and family. They made the whole experience easier than I thought it would be.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Ryan and his team have been providing timely responses and thorough explanations with outstanding service throughout the entire process.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

Ready to see for yourself?

Experience first-hand why 926 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I am very satisfied and thankful for yalls services. I would highly recommend yall to anyone .Yall have awesome team,forever grateful for yall.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

The entire team was professional and acted with great integrity. This has been the best experience I ever had with a lender!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Excellent service. Very professional with a personal twist.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

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See all 1,187 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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