This was my first time utilizing Veterans United services, and buying a home...we never felt rushed, dismissed or uninformed about home loan origination. The premier level of communication by VU associates reinforced my family's satisfaction in selecting them for our home loan needs. I will be a lifelong advocate for them whenever a military veteran is in the market to buy!
Friends who had experiences with Veterans United recommended I approach them for help with my VA home loan and I am very glad I took their advice. Veterans United set me up with Chad Bowman who made sure the process went smoothly. He was also always willing to answer questions and always gave an explanation a layman like me would understand without talking down to me. I found that I received a measure of respect from this company that was lacking when dealing with any others. I am unlikely to get another home loan but if I do I will do it with Veterans United. You should too.
Ready to see for yourself?
Experience first-hand why 931 homeowners give us a perfect score!
All I can say is my experience with Veterans United has been great from when I initially bought my home to when I recently refinanced. They were the only ones who would approve a home loan for me after I got divorced and I’m grateful for that. They make the process so easy and are always available if you have any questions or concerns. I’m lucky to have found them!
We took some time to research lenders that specialized in VA Loans. And after many phone calls to different lenders it came down to working with a company that was local.
Our application process started right about the time that the world was faced with COVID-19, which forced the office staff to work from home. Even with this challenge, they never skipped a beat. Their client service maintained at an exceptional level. The online application process was very organized, instructions were very clear. And if you ever have a question, you can call them and always speak to your lender and not a call center. We can't thank our loan team Danielle, Danny, Kenny and Ryan enough for everything they did for us to purchase our forever home. We highly recommend the Killeen/Austin Texas Branch!
Chad, Ryan, and Kelly were great to work with. They were very professional and knowledgeable. The team worked well together. They answered questions and responded in a timely manner.
The only negative is not being aware of the loan fee before the process. The overall process was fast and easy to manage.
Ready to see for yourself?
Experience first-hand why 931 homeowners give us a perfect score!
