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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
642 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

They know VA loans and can help you through this process with minimal stress.

3.5 out of 5 Stars

The amount of information your company requires was more than I have ever provided. This became very frustrating and suspicious, but Chad assured me this info was procedure. In the end it did worked out.
Thank you

5 out of 5 Stars

The entire financing process was much easier than I thought that it would be thanks to the hard work and excellent communication provided by VU and the realtor they recommended to me. I 100% plan on recommending them to any of my friends who plan on purchasing a home in the future!

5 out of 5 Stars
5 out of 5 Stars

Chad Bowman, Kelly and Ryan made this home purchase easy. They established an excellent communication link to the other parties involved and made them happy as well. It was even mentioned during closing that "this particular group at Veterans United were on top of it!"Thank you so much.The Serna Family

5 out of 5 Stars

Overall, very good team with extensive knowledge of VA loans.I would definitely recommend. Veterans United is an asset to our veterans.

5 out of 5 Stars
5 out of 5 Stars

Chad has a friendly, well-trained staff that operated seamlessly to support every aspect of our VA loan process. They were easy to reach at all times, often anticipating our questions before we asked them, and did an excellent job of keeping us in the loop via both emails and phone calls. It is clear they enjoyed helping get us through what is really a rather complicated process. However, they made it seem so simple!

4.5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

From the first day that we contact Chad Bowman he have been very respectful. This is our first time buying a house so we ask a lot of question but Chad was so patient with us and answered all our question. We always received updates on the progress of the home. I would be sending my family and friend to Veterans United... Chad is the greatest, Thank you Chad for everything and your team was amazing.
Lee and Shawndra

4.5 out of 5 Stars
5 out of 5 Stars

Would recommend and would not use any other lender in future.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
3.5 out of 5 Stars
3.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Great communication from Chad and Ryan, every step of the way. Our first-time home buying experience was seamless, thank you!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Recommend in the strongest possable terms. Not my first time with VU, but just like last time, great service by people that care.

5 out of 5 Stars

Great team... Thanks for the outstanding support...

5 out of 5 Stars

Veterans United was one of the best parts of the buying experience!

5 out of 5 Stars
5 out of 5 Stars
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