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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,106

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Please share with Chad and his team - to include Ryan Bray, that they have our utmost thanks. Incredible experience with Chad, and will recommend them to other veterans. Very, very well done. Thank you. Very respectfully, CDR (ret) Greg Riels

4 out of 5 Stars
Would Recommend

I like how since you are military they easily have access to many documents and can quickly let you know about all your benefits and apply them to your loan. My lender did not let us leave anything on the table.

5 out of 5 Stars
Would Recommend

Chad was fantastic and lived up to his reputation. His partner Ryan was also extraordinarily helpful. These guys have this down!

5 out of 5 Stars
Would Recommend

If you want a smooth, well informed and stress-free closing, go with Veterans United. They are by far the best mortgage company I’ve ever used... and I’ve used them twice now. Before them, I had home purchases that were delayed at closing due to major surprises unveiled at closing. That’s never been the case with VU. I’ve even had my parents use them and they were just as impressed. If you need a VA loan, there is no better company to assist you than Veterans United. Period.

5 out of 5 Stars
Would Recommend

As stated above, if they can and did. They can assist and guide anyone through their loan process.

5 out of 5 Stars
Would Recommend

Veterans United in Austin has a great team! Communication is HUGE, and Chad and the Austin team kept us informed from start to finish. They were very forthcoming with requirements, and what to expect throughout the process. They made the process a breeze!

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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I had gone through two other loan officers that didn’t know enough about VA loans before coming to Veterans United. Veterans United’s team of loan officers exemplified the highest level of professionalism and made a stressful process as seamless and easy and possible. I will be recommending Veterans United to every eligible veteran know. Thank you!

4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The whole team was responsive and professional. I have recommended them to numerous people.

5 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend

I’m just really thankful to have worked with Chad and the team. I suspect any other lender wouldn’t have been as helpful. This has been an amazing experience for my daughter and I.

5 out of 5 Stars
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5 out of 5 Stars
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Thanks Chad, Kelly, Ryan, and everyone else. I will be certain to share my experience with VUHL with others!

5 out of 5 Stars
Would Recommend

Overall the process was smooth and easy. I recommend Veterans United.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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