Within 15 minutes of completing the initial loan application on line I had an approved amount which provided me with a budget to work with when looking at homes. The staff at Veterans United were professional, polite and explained the process quite thoroughly. The interactive website was extremely handy because it was easy to use and also kept me updated on each step. I knew what was needed to move the loan/purchase along at each major point in the process. The website also has a wealth of information available to assist in learning the specifics of each step along the way. At the last stage, I got the congratulatory call less than an hour after signing the final papers with the mortgage company. Smooth sailing all the way from start to finish. I definitely recommend Veterans United for veterans looking to purchase a home.
If you have the option to use a VA loan, contact Chad and his team as part of your purchasing process. As you review your options, they should definitely be included in your research. All things equal with your loan details, their customer service is outstanding and you should consider them as your first choice.
If you want a smooth, well informed and stress-free closing, go with Veterans United. They are by far the best mortgage company I’ve ever used... and I’ve used them twice now. Before them, I had home purchases that were delayed at closing due to major surprises unveiled at closing. That’s never been the case with VU. I’ve even had my parents use them and they were just as impressed. If you need a VA loan, there is no better company to assist you than Veterans United. Period.
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I had gone through two other loan officers that didn’t know enough about VA loans before coming to Veterans United. Veterans United’s team of loan officers exemplified the highest level of professionalism and made a stressful process as seamless and easy and possible. I will be recommending Veterans United to every eligible veteran know. Thank you!
