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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
640 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

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5 out of 5 Stars

The whole staff was friendly, courteous, proficient and they communicated with me through the whole process. They work as a team and when I would call them all my questioned were answered. The whole process was not as stressful. They all are an Awesome team

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5 out of 5 Stars

I can say without a doubt that if I ever need a mortgage, Veterans United is it! No need to think about it or search any further! Their customer service is amazing! They help me where no other loan company could. Their communication with us was impeccable! I would enthusiastically, without any reservation, recommend Veterans United.

5 out of 5 Stars
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3.5 out of 5 Stars
5 out of 5 Stars

Veterans united was great highly recommend broke down all the steps to buying a home and made it super simple

5 out of 5 Stars

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5 out of 5 Stars
4.5 out of 5 Stars
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5 out of 5 Stars

Our loan process was a very unique situation. VU rose to the challenge and was able to successfully guide us along a path to success. Our loan specialist kept us well informed as to where we were in the loan process. Without VU we do not believe we would have achieved our dream of having our home and property today.

5 out of 5 Stars
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5 out of 5 Stars

Thank you again to everyone on this team whether I interacted with you or not. Owning a home has been a goal of mine for a very long time. Grateful to have had all of your help getting it done!

5 out of 5 Stars

Definetly will use them again in my next home purchase.

5 out of 5 Stars

My loan officer was AMAZING!! As a first time home buyer the process is stressful to say the least, he broke everything down for me and made sure I understood every step. He was quick to respond and thorough in response! I’ve already recommended him to a few friends looking to buy!

5 out of 5 Stars

Kelly and Ryan’s have been amazing throughout the home buying process. The website is very easy to navigate and made the process pretty easy.

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 931 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Third loan with with Chad and his team! Ryan and Kelly are always on top of there game pushing for the closing date. Any issues are resolved quickly. Communication Is never a problem everyone is always in the loop. Thanks again team!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

This is our second VU home loan. If we ever buy another home we will definitely go with VU!

5 out of 5 Stars

Of course I would recommend Veterans United! As the buyer, I can say that time was of the essence. The contract was signed just before Thanksgiving, and the seller wanted to close prior to January 1st. We didn't give Veterans United much time to perform its due diligence. However, Veterans United came through and we signed the closing documents early on December 23rd. The "To Do List" was very helpful, and getting documents signed via the Internet was a game changer. The entire process was very streamlined. Thank you kindly. My wife is extremely happy.

5 out of 5 Stars

Chad and his whole team including Ryan and Kelly were incredible! We could always count on quick responses and extremely helpful and positive assistance with any questions we had. They made us feel comfortable and confident throughout the entire process and always made sure we were getting the best deal and well taken care of. Highly recommend!!!

5 out of 5 Stars
5 out of 5 Stars

You won't go wrong with Veterans United.

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