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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,191 reviews
636 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,191 unfiltered reviews

Starting on Page 5 of 40. Return to Page 1

5 out of 5 Stars
4.5 out of 5 Stars
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5 out of 5 Stars

We want to sincerely thank Veterans United for helping us with purchasing our dream home. There really is a lot that goes into the home buying process and we are grateful we were sent the 5-star team to help us accomplish the task.
Thanks Ryan, Kelly and Briana for all the hard work you each contributed to the process. Assisting with the application, answering questions, providing useful guidance, following up, and providing much needed resources to prepare for the move-in process. Let’s not forget the encouragement and support provided during the home search process too.
Please know your professionalism and sincere commitment to the process does not go unrecognized. The level of customer service you each provided is unmatched and rarely seen these days.
Keep up the great work! We appreciate it, and future veteran homeowners will appreciate it as well.
Thanks again for everything!

5 out of 5 Stars

Ryan and Kelly were great and were very proactive in their communication with us! They got us to the funding table and helped us navigate the loan process while awaiting an atypical difficult probate situation. We definitely recommend.

5 out of 5 Stars

The process was easy and the loan team did a good job communicating with me every step of the way.

5 out of 5 Stars
5 out of 5 Stars

Can’t remember if this is the fourth or fifth house working with VU and Chad. Will never use another option for future home purchases.

4.5 out of 5 Stars

Overall Veterans United was the best home lender I have ever dealt with! Even better than USAA. Their process and communication is top notch and I will look forward to do business with them again!
Chad Bowman, Ryan Bray, and Kelly Garcia are the best out there! Thank you guys for making my home lending experience amazing!

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Experience first-hand why 930 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

They made it so easy. Especially for us as first time homebuyers

5 out of 5 Stars

Very modern and easy way to buy a home. The whole team was great, and very informative. The app makes things a breeze with the to-do list and the easy upload section. Overall I’m very pleased with the service that Veterans United provided for me and my family.

5 out of 5 Stars

From beginning to end, our experience with Ryan Bray and his team at Veterans United was exceptional. Strongly recommend!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Absolute pleasure working with Ryan and his team. Will continue to use VU for all of future my home buying.

5 out of 5 Stars

So glad that this was the first company that I called. I have several other companies that wanted our business. I'm really glad I chose Veterans United!

5 out of 5 Stars

Veterans United is a great organization and I will definitely be using them again in the future when I am purchasing properties. They "walked the dog" with me every step of the way and were very on point with all of their updates. Never once did I feel like I was asking a "stupid question" when I would call and talk with them. Would HIGHLY recommend using Veterans United to anyone looking at buying property/real estate.

5 out of 5 Stars

Overall the process was great. The team got me a preapproval letter quickly allowing us to get an offer in quickly on our new home. Only issue was some confusion on closing costs initially, but that was remedied quickly. I would recommend providing customers suggestions on how to reduce closing costs early in the process.

Ready to see for yourself?

Experience first-hand why 930 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I spent years building my credit and getting money together. When the time was right and I was ready to buy a home, Veterans United was ready to help. Even though it felt like a lot to do, it all actually went pretty smooth. Every time I called with questions they were happy to answer them and sometimes I called back to back. They really came through for me and I appreciate everything they’ve done. Thanks VU. 🤙🏻

5 out of 5 Stars
5 out of 5 Stars

Makes purchasing a first time home simple and easy! Everyone did an excellent job to help with my buying home journey 😀 And loved the personal wood sign!!

4.5 out of 5 Stars
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5 out of 5 Stars

The entire Veterans United team were perfect it was teamwork displayed at its finest with Marcella, Kelly, Josh, Dustin, Chad and Ryan. As well as even bring Mesia in as our realtor... from start to finish it was just pleasant experience.

4.5 out of 5 Stars
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